September 17, 2009
We were so looking forward to staying in Porto for 2 straights nights after being on the go for more than 7 days between the French Riviera and Corsica. But when we arrive, we were told that we could only spend 1 night at this hotel because the next night they had no rooms for us, we had to move to another hotel. away from the ocean. (that is one of the reason why we wanted to stay there) We had reserved this hotel through our travel agent couple of months ago and it was all paid for and confirmed. No one advised us of this change. We argued with him and finally he told us that he had accepted a tour bus the week before and needed to 2 rooms for these people. By this time, the tone went up quite a bit. They told us they tried to book us for 2 nights in a row at other hotels but everything was booked up. The staff were very rude...let's say they were everything but friendly. At some point, we told them we would report them to the tourist office, apparently they don't care. Then they threatened us to call the police , we told them to do so, that what they were doing was wrong and unethical. By then, they just left the front desk and left us by ourselves. So we went up to check the rooms, decided with the other couple that we were traveling with that these rooms were not up to our standards (we were not in an renovated room, rooms were in a sorry.shape) and that we did not want to be threated like this. We walked to the adjacent hotel, found 2 very large and clean rooms with a very nice view of the ocean for the same price and best thing is they were available for the 2 nights (The staff did not work very hard to find us a room did they???) So we stayed at the Hotel Subrini and did enjoy a great stay in Porto. The people in Porto are very nice and make you feel welcome. So please don't ruin your vacation, stay away from this hotel.