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32 - 37 of 92 reviews
Reviewed 21 October 2014 via mobile

so wanted to try something new and away from pathumwan side have to say biggest mistake i can get more serenity in my own country, no doubt staff is nice but yet they fail in service, villa has too much mosquitoes everywhere and there is no kind of protection against it, wifi is the slowest i have ever used and it ask to reconnect seriously came back more jetlag.. defo not worth the spending and will not recommend to anyone.
:(

Date of stay: October 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank kindaweirda
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CRM_officer, Guest Relations Manager at Kalanan Riverside Resort, responded to this reviewResponded 6 November 2014

Dear Kindaweirda

Thank you for taking the time to provide us with your valuable feedback. Your comments are truly appreciated and we would like to apologise for any inconveniences you may have experienced during your stay with us.

We would be happy to discuss this matter further with you in the effort to improve our services for all our future guests. Please do not hesitate to contact me directly at gsm@buddygroupthailand.com.

We are sorry you encountered so many difficulties at the Buddy Oriental Riverside Pakkred.

Kind Regards

John Pettengell
Guest Services Manager
gsm@buddygroupthailand.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2014

Stayed at this hotel earlier this month and it was so enjoyable and really great value. It is a
quiet setting beside the river, but easy enough for a cheap taxi into the heart of Bangkok. Was an excellent, romantic,tranquil stay, delivered with great service.

Will definately be my go to place on my return visits/lay-overs in bangkok.

Date of stay: September 2014
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
5  Thank KateStuartMadzCraig
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CRM_officer, Guest Relations Manager at Kalanan Riverside Resort, responded to this reviewResponded 27 October 2014

Dear KateStuartMadzCraig,

We would like to express our sincere appreciation for you choosing to come and stay with us during your time in Bangkok.

Our whole team were absolutely thrilled that you have had such a wonderful experience and I can assure you that we will not waste this opportunity to thank all our staff for the hard work they put into helping you during your stay.

Thank you for sharing this wonderful feedback and we are truly hoping to see you again.

Kind Regards,

John Pettengell
Guest Services Manager
gsm@buddygroupthailand.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2014

This hotel was such a pleasant surprise. We stayed a few days here as part of a conference meeting. The rooms were very good, clean and spacious. Breakfast was fine and the main reception were very helpful when ever we had an issue. Would recommend to anyone looking for a quiet spot just outside of Bangkok

Date of stay: August 2014
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
3  Thank RoyNew112
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CRM_officer, Guest Relations Manager at Kalanan Riverside Resort, responded to this reviewResponded 27 October 2014

Dear RoyNew112,

We are very happy to hear that our hotel provided you with a nice respite on your recent holiday to Thailand and we would like to thank you for your generous comments.

Our small team is very proud to work at The Buddy Oriental Pakkred. Here we place a very high emphasis on creating a friendly, approachable atmosphere where our guests feel both happy and well looked after.

Thank you again for your kind words and we look forward to welcoming you back soon.

Kind Regards

John Pettengell
Group Guest Services Manager
gsm@buddygroupthailand.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2014 via mobile

First of all I was impressed by Khun Gab, the guy who made a reservation for me. He's very kind and polite. He gave me many important information about your hotel, facilities, hotel's restaurant, direction and etc. At the first saw your hotel on official website I think it's very beautiful, I could get some fresh air, and enjoy having dinner at your restaurant.

I worked hard for all night and had not sleep since last night so I decided to stay at your hotel as I really needed some rest.

When I was relaxing in the room, I would liked to call room service to order a drink, and I found out that there was an insect on telephone in my room. Then I called to inform reception about what I found in the room. They sent a house keeping to take an insect out of my room. Anyway the house keeping said apologies to me and explain to me that your hotel did PEST CONTROL on Tuesday. I do understand but it's unacceptable reason. You have to make sure that Your room is inspected and cleaned. Then I had chanced to talk to FOM, and he offered me to move to other room.

I move to other room and I found it again above my bed!!!!!! Even your FOM promised me that he would send some staffs to deep clean this room before I moved!!! I called to informed reception again!!! Your reception and house keeping staffs changed bed sheets for me. It took around 15 mins. to make sure that there was not insect in my room any more. I could take a nap at 3.20pm since I checked in at 12.07pm!!! How come?!!

I don't need any compensate, I just need to sleep without an insect in my room!!!!

Date of stay: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank Ridas660
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CRM_officer, Guest Relations Manager at Kalanan Riverside Resort, responded to this reviewResponded 6 November 2014

Dear Riddas 660,

Thank you for staying at the Buddy Riverside Pakkred and for taking the time to write a review of your time here on Trip Advisor.

We are deeply sorry about the incidents described in your review and regret that your sleep was badly affected during your stay here.

At the Buddy Group we understand the need to have genuine feedback from our valuable guests after they have stayed here and in this website we feel it is an excellent platform for guest views to be expressed.

Of course everyone wants to receive positive comments about their hotel, but more importantly travel reviews help us look at our overall performance, identify problems and improve the service we provide to future guests.

Following your comment we have spoken at length as a team about ways we can address these issues and will look to implement these changes in the near future.

Thank you once again for staying with us.

Kind Regards

John Pettengell
Guest Services Manager
gsm@buddygroupthailand.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

i stayed one night on Sat in Buddy Oriental. hotel area is really local thai area having cozy and peaceful excursions- Koh Kret(?) Hotel is literally in front of river- not only the hotel, but also the lovely restaurant!!! Even though it was rainy day, the hotel- art gallery mood was enough great to have relaxing holday for me. And 2 outdoor swimming pools!!! during swimming or tanning you can feel that you r in the castle of royal bangkok!!!
if you are sick and tired for the tactic city center, highly recommend!!!!

Room tip: from bangkok city, ride the boat from Sathorn pier to Pekred pier !! But only from Mon to Fri. weekends go by Nontaburi pier then use taxi
Date of stay: July 2014
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank noisyjessie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CRM_officer, Guest Relations Manager at Kalanan Riverside Resort, responded to this reviewResponded 4 August 2014

Dear Noisy Jessie,

The Buddy Oriental Pakkred thanks you sincerely for taking the time to write this review of your stay. We are dedicated to reading and responding to all guest comments written here in order to provide continually improved services for our future customers.

Your generous praise for the Hotel and the enjoyment that you received during your stay here has made us proud to have been of service to you.

Thank you again for writing your review on Trip advisor and we look forward to your next visit.

Kind regards,

John Pettengell
Guest Services Manager
gsm@buddygroupthailand.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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