We were there during high tide so didn't get a chance to enjoy the beachfront access except late one night. Otherwise the water came all the way up to the hotel, and we were entertained by the splashing of the waves in the morning while we ate breakfast. Breakfast was satisfactory, and our room was quite spacious. I'm not sure if it was just because we stayed in a superior room, but the room itself seemed quite dated and in need of a renovation. Our room faced into the interior courtyard, and we had to keep the curtains drawn for privacy so was limited in natural light. Wifi access was excellent, and don't get your laundry done at the hotel, there is a place just across the street that does it for 25 thb per kg. Same for massages, much more expensive at the hotel, there is a few spas just across the street, AloeVera spa to name one that are much cheaper.
Every day after house-keeping came through, the room smelled wonderfully like lemongrass, but once the tea light went out, there was a slight smell of mildew in the washroom. A tea light was re-lit during turndown service at night under the fragrance warmer, but the mildew smell came back once the candle went out. It was within walking distance into town, but wish we had had an opportunity to enjoy the beach during daylight hours.
We ate several times at Olivio and if you're looking for more inexpensive options to the Italian food, they do have a local Thai food menu, which we sometimes had to ask for instead of automatically being given one. Food quality was excellent and delicious. Drinks were much more affordable during their happy hours.
Overall positive experience, the hotel is a little older, so we might try to stay at a newer place next time. Offered good overall value for what we paid.
Room Tip: I seemed to get a better rate through a third party website, but once the booking was made, and emai...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
28 January 2012
Dear Guest,
Thank you very much for taking time to post your comments. We always appreciate all the feedback we receive so that we may review our performance. We are sorry about the issue that you mentioned. You raise many points of concern, all of which will be reviewed and used to improve our product.
Thank you again, it was a great pleasure to have you stayed with us. We hope to have the opportunity to welcome you back to Baan Haad Ngam Boutique Resort & Spa at anytime in the future!
Sincerely,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC