The reception is luke-warm and not very informative, you're left feeling not welcome. We were dispatched to our room with no idea about facilities or meal arrangements.

One lounge area was never presented to us and with the owners often taking refuge in it to watch television and smoke, we were left thinking it was their private TV lounge.

Our room was located in the new (2009) annexe (The Old Vicarage), in general the room was ok, furnished in a modern style decor, either minimalistic or not quite finished?Those finishing touches you would expect for a four star hotel were absent, for example, glasses, tarif and bottle opener were all missing from the mini-bar, loungers and parasol from the terrace. The room-safe was neither bolted down nor with operating instructions. However, the vicarage bell located in the same building, starting at 7am and ringing every half hour is THE show-stopper for staying in the Annexe. The owner said he was trying to have is stopped (at least until 9am) but did not seem really concerned or give any real apology.


The restaurant and food is excellent and made-up a lot for all the other short-comings. The waiters and sommelier were professional, friendly and polite.

In conclusion the owner is clearly an excellent creative chef and restaurateur, but together the couple are amateurish n running an hotel and give the impression their heart's are not in it.

Go for a great meal, but don't stay over.

This is a lovely place, an hour east of Toulouse and 40 mins north of Carcassonne: Its a former castle - you drive over a bridge and moat to get in! Our room overlooked rolling countryside and was very tastefully decorated. We went halfboard for 180 Euros between us. Dinner was a delight - lots of nibbles to start with (focaccia bites, chorizo, parmesan crisps, etc), homemade foie gras, a deliciously tender cod fillet on fennel, a cheese board to die for, a tarte tatin with creamy vanilla ice cream and finally lots of biscuits and chocolates with your coffee. A choice of breads, a choice of butter, a choice of coffee types.

The wine waiter is great - he recommended trying a different glass of wine with each course; thus enabling us to trying local sweet white, a red from Bordeaux and a white from the Languedoc.

Excellent service, tables well spaced so you can talk properly... oh and breakfast in bed at no extra charge.. breakfast was copious and good quality too.

ITs in a great spot for exploring this lovely region - I live down here so I'm a bit biased !

My husband and I stayed at Pomarède in the summers of 2005 and 2006 - we found the food fantastic, the chateau beautiful and enjoyed both stays. The staff were very nice.
Madame, however, was a bit grumpy.
Nevertheless we are sure to return in view of the spectacular setting and the friendliness of the restaurant staff.
The rooms are modern and tastefully appointed and very reasonable.
If you go - don't book the demi-pension - it will leave you with less flexibility with regard to the menu. There are interesting wine menus which are well worth trying. The sommelier is very knowledgeable and friendly and will introduce you to some unusual wines all de la région, of course.