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New Furano Prince Hotel: Traveller Reviews

3.5 of 5
Nakagoryo, Furano, Hokkaido 076-8511, Japan
Hotel amenities
New Furano Prince Hotel
Ranked #2 of 10 hotels in Furano
4.0 of 5 stars 158 Reviews
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158 reviews from our community

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
“Top Hotel For Skiing in Furano”
4 of 5 stars Reviewed 20 December 2010
6
people found this review helpful

Clearly the emperor of hotels in Furano, New Prince has a proud position at the base of the furano ski fields.

If you have the chance and the cash I highly recommend staying here.

To give context for the first night I stayed at the more modest Pension Furanoi which while nice, had a few quirks that for me had me looking for a nicer hotel. Please see my previous review for this hotel.

First of all I have to give credit to Scott Tovey, the sole Gaijin working at the Furano Prince hotels who was able to facilitate my change of hotels. He was efficient, caring and when I had an emergency he was able to help me organize getting back to Tokyo.
If you are thinking of booking @ this hotel, be sure to get in contact with Scott. He is in charge of room sales so should be able to help sort you out without too much Japanese bureaucracy.

Now to the hotel.

I would rate this hotel a solid 4.5 stars.
The staff were helpful for simple tasks however given limited english complex requests were difficult and frustrating at times. I have learnt that patience and persistence seem to go a long way when it comes to getting things sorted.

This is a “ski in, ski out” hotel so there is no hassles when it comes to lugging gear to and fro your days skiing. Each room is assigned a locker downstairs so you do not need to bring wet clothing, ski’s or boots upstairs.
There is also ski hire and two ski schools represented so if your sole pleasure is skiing, you are set.

The hotel’s position on the slope does have one issue tho, it’s a little far away from town and non hotel shops, unlike it’s sister hotel the Prince @ Kitanomine.
Taxi to Kito is about 900 Yen, or town 2,000 yen. There are lavender express busses that can take you to town (250 yen) and an evening bus system during ski season (200 yen) with many stops.

That being said the restaurants are adequate at the hotel tho a little expensive when compared to the prices in town.

Rooms are spacious and of a high standard when compared to a western hotel.
Most rooms have a view of either the mountains or the ski fields, my room looked towards the city.

There is a fridge, and tea and coffee making facilities. There is no mini bar or room service. There are about eight television stations, no english stations, and pay tv is available and you can buy cards to pay for this by the lifts on every floor.

Internet is available however you need to pick up a modem from the front desk and connect it to the TV. This costs 1,000 yen per day.
There is free wifi in the bar on the top floor and free wired internet in the bottom floor.

Breakfast was included in my room price, it was a buffet or “all you can eat” at the bakery.
There was a good selection of western and japanese fare. I loved the grilled salmon the best.
For a hotel the coffee was actually decent! Beware that it seems to be very busy around 8-9am.

An onsen is connected to the hotel via an underground tunnel and is certainly worth the visit.
Three different soaking tubs with two outside. I quite enjoyed soaking as the snow fell into the water. There is also a sauna but I did not test this on my stay.

There is a convenience store and also gift’s from the local area are for sale.

Overall I really enjoyed my stay, I just wish that I had not injured my knee that brought my ski holiday to an abrupt stop.

A special note for those that are disabled. This hotel is set up quite well if you are mobility restricted. There are plenty of ramps and lifts, I was able to avoid stairs while getting around on my crutches.
Sadly tho the staff were not proactive when it came to help when I needed it. I was left with the feeling they were somewhat embarrassed to see an injured person and really did not know how to deal with my requests. I often felt ignored, even when waving and calling for help.

Thankfully I met with a few other Australian’s and they were very accommodating, especially with things like navigating the breakfast room with one crutch and one free hand.

Overall impression is that this is a very nice hotel and worth the extra cash for your ski holiday.
If you are not intending on skiing tho, you would be better to stay at the Kitanomine area as you will feel a little isolated here.
Overall a great stay, despite my injury and I would happily stay again when I return to Furano for a ski holiday.

  • Stayed December 2010, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Good service and decent rooms”
4 of 5 stars Reviewed 19 December 2010

Stayed here for one night in Sep. We stayed here after driving around Furano. Whilst we were parking the rental car we had a small collision with another car. Beware that even though there is no damage to either vehicle the Japanese will call the police who will come to take statements. It took us 1.5 hours to complete the formalities & the other driver even apologized to us at the end for taking up so much time even though it wasn't really his fault. Luckily one of the hotel managers is from New Zealand and helped us with the language barrier even though he wasn't always sure what was going one. He was so helpful, stayed the whole time and helped us with our bags and to our room. Kudos to him for his excellent service!

Our room was large and plesant although the decor is a bit tired but it is clean and comfortable. The view was lovely and no complaints. The hotel does have a bath where you can soak, although it is not a natural spring. It was better than we expected with an indoor and outdoor bath - very relaxing. It was very nice, clean and modern and we enjoyed the soak a lot. We didn't have dinner in the hotel and walked around Ningle Terrace which was nice but nothing really worth picking up as a souvenir.

Breakfast was good - lots of vegetables as well as the usual bacon, eggs and sausages. They also serve individual milk and yoghut in glass bottle / pots which we loved.

We also had tickets to the ropeway which we took in the morning. It was a nice ride and we enjoyed seeing the view of the clouds float ing like the sea. Nothing much to see at the top though.

A car is definitely recommended as the hotel is away from the town and there is not much to do close by. There is a shop in the lobby of the hotel where you can pick up some gifts and food i.e. pot noodles, drink, snacks if you don't want to dine in the hotel.

Before leaving Furano check out the Bestom Super Center about 15 mins drive from the hotel - it is a large hypermarket with lots of food and other supplies to stock up on.

  • Stayed September 2010
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Puddinggow about New Furano Prince Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“I feel bad letting people know about it as it was so perfect to be there when quiet”
5 of 5 stars Reviewed 14 December 2010
3
people found this review helpful

The resort is so large you honestly have no reason to leave (and there really isn't that much in town worth raving about). The decor is odd, like it's a little in a time warp by Western hotel standards, but it was immaculate and the service was amazing. Most staff spoke little to no English when we arrived (beginning of the ski season) but by the time we left the English speaking staff had been brought out in anticipation of more foreigners.

If you're looking for an onsen experience as a tattooed person, don't bother, but that is to be expected in most of Japan and they are not horrible about it, however the day spa is still at your disposal and well worth a trip. I have never seen fresh snow quite like it and I've lived in Canada. Soh's Bar "for miserable smokers" is a highlight, hidden a way into the woods, it really is like stumbling across the delinquent elves' watering hole in Santa's village, only decked out like an old colonial style smokers lounge.

The free breakfasts we had (not sure how that happened) were filling and offered a fair range of Western food for those not adventurous enough to try Japanese style breakfasts.

I loved it here, while not the most elegant or spectacular hotel I have ever stayed in, I doubt many will beat the view we had from the top level room in the morning. It was like there was nobody else on the planet... just snow.

  • Stayed December 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mikha81 about New Furano Prince Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Awesome Hotel”
5 of 5 stars Reviewed 3 August 2009
1
person found this review helpful

I have a two weeks vacation in Hokkaido, and all hotels have been excellent, but this hotel was definitely my family's favorite. My two year old boy loves it. They got great restaurants, and have magnificent views. Even the buffets and the bakery are top notch. The rooms are nothing special, but pretty well equipped. Their convenience store is huge also. They have great outdoor garden and has vans to take guests to it. Although, no match with Tomita Farm, its still very impressive. The staffs are quite nice, but some of them are extremely helpful. At least two of them speaks very fluent English, and will help you with great smiles. Overall, this hotel deserves two thumbs up. If you are planning to head to Furano, don't forget to check out New Prince Furano

Stayed July 2009, travelled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Beautiful resort away from the rest of the world”
4 of 5 stars Reviewed 29 January 2009

We were delighted with what we saw when we arrived at the hotel. It's a big resort and what you would expect of a 5 star hotel. The surounding sights were beautiful. There was a huge convenience shop on the ground floor where we could get all the famous confectionary of Hokkaido, snacks, toiletaries, drinks etc.

For me, the highlight was probably my 1st time onsen experience. It was new and beautiful. There was an indoor and partial outdoor bath overlooking into the breath-taking snow covered night-lighted forrest.

As for the ski slopes, unfortunately, we got there too early in the ski season and there wasn't quite enough snow for most of the chair lifts to be operational which was a bummer.

Compared to Club Med Sahoro's ski runs which we have been a year ago, Furano ones are long and even the beginners runs are pretty steep and scary at some parts. Probably a delight for the experienced skiers and scary for the beginners like me.

The rooms were clean although they looked rather dated and could do with a facelift. The beds were wide and reasonably comfortable although I would have preferred the mattress to be of a thicker spring foam.

We had a triple room and the wash basin was positioned right outside of the bathroom. That was convenient as we could all wash up while another member was using the bathroom/toilet at the same time.

The staff was helpful and the buffet breakfast which came with the room package was great!

The hotel restaurants, however, were expensive. We paid quite a bit to catch the taxi to go downtown (about 15min ride) to dine every night. The local restaurants were good and much cheaper.

I would recommend New Furano Prince Hotel for the season skier or someone who prefers a quiet ski resort stay with few foreigners in sight.



For a budget traveller who aims to take structured beginners ski lessons in english, somewhere like Niseko or Club Med Sahoro might be a better choice for a short holiday. On the other hand, the older Furano Prince hotel located on the Kinanomine side of the mountain appears more established to cater for beginner skiers and foreign tourists. It is closer to the village shops and restaurants as well.

New Furano Prince Hotel hotel is more popular with the Japanese market. The hotel ski school did not offer regular english ski group lessons due to a lack of demand while we were there. We had to pay quite a substantial amount for private english lessons to be organised.

I had some struggle trying to organise the logistics of the trip initally due to the lack of online reviews and information on Furano.

Overall, still a worthwhile experience and I left with fond memories.

  • Liked — Beautiful and serene environment, good service, great buffet breakfast
  • Disliked — Expensive and not so accessible
  • Stayed December 2008, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Additional Information about New Furano Prince Hotel

  • Prince Hotel Furano
  • Furano Prince Hotel
Address: Nakagoryo, Furano, Hokkaido 076-8511, Japan
Price range (per night):* 206 AUD - 381 AUD

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