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Luabay Costa Los Gigantes: Traveller Reviews

4.0 of 5
Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain
Hotel amenities
Luabay Costa Los Gigantes
4.5 of 5 stars 1101 Reviews
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1,101 reviews from our community

What travellers say about this hotel
  • Very good(73)
  • Kid Club(53)
  • Evening entertainment(52)
  • Snack bar(52)
  • First choice(47)
  • Main pool(35)
  • Sea view(25)
  • Friendly and helpful(19)
  • Soft play area(16)
  • Flat screen TV(13)
Traveller rating
    556
    359
    123
    43
    20
Only show reviews for Family (675) | Couples (267) | Business (4)
Date Rating
Rotherham
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Friendly and helpful staff, well maintained, lots of activities.”
4 of 5 stars Reviewed 10 February 2012 via mobile
3
people found this review helpful

A large complex with rooms set on three levels down the sloping coastline. Most rooms have a lovely sea view towards La Gomera island. Travelled as a group of 8. Two grandparents, my partner and I, three children 10-15 years old and an infant of 6 months. The hotel was very accomodating to all ages, even providing adjacent rooms and a travel cot with bedding. The mini fridge is stocked with bottled water and a few cans of coke and beer every day. The accomodation comprised of three rooms, bedroom, bathroom, sitting room and two large flat screen tv's. The complex has three pools, two of which were heated and one of which is 'the quiet pool' where there is no jumping, diving or inflatables. the other pools have music playing and enertainment such as aquarobics and an inflatable assault course. Never had a problem getting our choice of sunbed, which incidentally are all well maintained and have soft padding! Away from the pools are a kids soft play area, high ropes and avtivities such as shooting, archery, darts, pool etc.

Now onto the food. Some people on here have complained, but i can tell you that there is something for everyone. No its not all typical british food... thats because you're in spain! The variety is huge, both fresh, buffet, cold, salads and puddings.... And NO problems with 'holiday tummy', a first for me on ANY holiday abroad!

Now a little about the integrity of the staff. Firstly, each room is fitted with a safe for you to set your own code and they are free to use. On arrival at the hotel, I accidentally left 500 euros on the reception desk in an unmarked envelope, I had no idea. As we opened our room door, the phone was already ringing to see if we had lost anything and the money was delivered to us immediately.

Would definately re-visit and recommend to others, there's a whole lot more to this hotel than i can fit on here!

  • Stayed February 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dale_1981 about Luabay Costa Los Gigantes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Fantastic”
5 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

Me and my partner went here March 2011 and we have booked for April 2012. For us this was a relaxing holiday, both in our mid 20's and no children. The gym and spa are great. The food caters for everyone and the staff are lovely. The drinks at the hotel did finish at 12 mid night which was a bit dissapointing but a short axi drive away and you can go to a few quiet pubs. This is not a party place but great familt hotel with night entertainment.

Room Tip: Unfortunately the walls are paper thin so doesn't matter really where you go!
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  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Stacey A about Luabay Costa Los Gigantes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
epping essex
1 review
3 helpful votes 3 helpful votes
“Fantastic Hotel”
5 of 5 stars Reviewed 10 February 2012
3
people found this review helpful

Just about to leave the hotel, had a great time.very clean, great food. Can not fault any thing.The rooms are very large and spacious. A few tips to keep the luggage down at the airport, Hair dryers in the bathrooms.Buy your toiletries when you get here,Beach towels provided just leave a deposit which you get back at the end of your stay.If you have any problems the First choice team are great. Charlotte and Sam cannot do enough for you.Hope to be back later in the year.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask julpet about Luabay Costa Los Gigantes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
High Wycombe
1 review
5 helpful votes 5 helpful votes
“Best family holiday ever!!!!”
5 of 5 stars Reviewed 7 February 2012
5
people found this review helpful

We have 2 children - 4 and 1, and after learning lessons from previous holidays we booked this hotel for 2 weeks at end of Jan 2012.
It was the best holiday ever - a beautiful spacious hotel much to the joy of our newly walking daughter, genuinely warm friendly and welcoming staff, lovely food from the buffet (especially if you like fish) which kids loved too, and great kids entertainment (thanks to Alex and Rafael) all day long and great evening entertainment too.
Even the rooms have variety of satellite channels with CBB's channel for the youngsters!!
A lovely hotel, lovely staff, lovely time........BOOK IT!!!
We have been back 1 day and are already looking at booking again for next year.

Room Tip: Book all inc through First Choice - they were fantastic all the way through. In store they even matc...
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nick M about Luabay Costa Los Gigantes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Yorkshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Fabulous Holiday”
5 of 5 stars Reviewed 7 February 2012
5
people found this review helpful

Just arrived back after staying 2 weeks. Had a fab holiday. Hotel is very nice, spa is fantastic, 2 outside heated swimming pools, very spacious & clean rooms. Huge selection of food - I'm a very fussy eater and I couldn't fault the food. First choice kids club was brilliant, our daughter chose to go there almost every session - thank you Suni D, Lottie Pops & Ally-Olly for making Daisy's holiday fantastic!! Luabay leisure team were great too.
I don't understand the negative comments some people have put on here - maybe they went to a different hotel!!!! I would definately recommend this hotel to anyone & we would definately return - one of the best holidays we have ever had.

Room Tip: We stayed in K block, which was right next to the main hotel, central to the whole complex. We also...
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  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask NicBazDaisy about Luabay Costa Los Gigantes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Luabay Costa Los Gigantes

  • Costa Los Gigantes Hotel
Address: Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain
Price range (per night):* 150 AUD - 792 AUD

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