My partner and I stayed at Chateau Camiac for 4 nights commencing Wednesday 23rd May.
This is the first time I have ever complained after a holiday .
The hotel was empty for our first two nights which whilst not an issue, was a little strange and scary. The staff were very friendly and attentive and the food was fine, although with just the 2 of us eating the menu was very very limited (2 choices for each course) as the chef no doubt needed to minimise wastage.
The hotel was however very very expensive at 1,000 euros for the 4 nights for the following reasons:-
- The pool was dirty/unusable and had no furniture to sit or lay on. We decided that we would lay outside by the pool on our own towels, but couldn't as the pool area was covered in red ants.
- The tennis courts were very old and in great need of repair, with large cracks running throughout which could cause accidents. The tennis courts do not look any thing like the photograph on their web site. I would say that the current state that the courts are in they should be closed. A health & safety issue that needs addressing.
- The air conditioning in our room was not working. We informed staff about this, and they made no efforts to have it looked at. It was so hot in our room at night time we had extreme difficult in sleeping
- The lake near the hotel is very dirty and caused many mosquito's which plagued us at night, therefore we could not have any bedroom windows open, and without any air conditioning it was unbearable.
- The lift was out of action for most of our stay
- There was no furniture on the terrace for us to sit and have coffee etc in the afternoons
- The grounds are in a poor state and urgently need a gardener. so much could be made of this hotel with some investment
Had we of known the above before our stay then we would not of used the hotel, and we will certainly not be going back. For 250 euros a night the hotel is probably the least value for money I have ever received on my holidays.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC