We travelled to Porthcawl for a family wedding and the reception was held at this hotel.
The lady in charge of weddings was one of the rudest, unhelpful and unwelcoming people we have ever met. Her attitude was very poor and she really spoilt the occasion for the bride and groom, we felt very sorry for them. All the guests just couln't believe that anyone with such a bad attitude would be put in charge of wedding receptions.
The chef and the bar staff however were very pleasant.
When they booked this venue someone else was in charge of the wedding receptions but he left and this lady took over.
If you want a happy wedding reception then do not book this hotel!!!
