I would like to start by saying the Elvis convention is brilliant so much fun and lovely atmosphere but then came the hotel.

We booked in for 2 nights and our rooms were at the back of the hotel (no sea view) the room itself was very well equipped and had recently been refurbished so was clean and tidy. We had room 119 floor 1 and unfortunately directly outside the window is 2 small chimneys which make a loud humming noise so you wont sleep, also steam emits continually from them, horrible and blows into the room so have to ensure the window is closed at all times. The remainder of the hotel is fairly shabby and well passed it’s Selby date.
I also have to say that staff at the hotel are unfriendly and very unhelpful, and breakfast time is a disaster. You have to queue up as it is served to you which includes the normal choice of menu but with extra grease and oil this breakfast should come with a health warning.

I feel the hotel is overpriced (95.00pn)for what you get and not at all good value for money.

Here is another hotel which has seen better days.
The check in staff gave the impression they were just doing their jobs, no friendly smiles or gestures. The bar staff were marginally better but I never once felt I wanted to tip them, which I usually do.
The bar furniture was falling apart and I saw nothing to suggest that Leisureplex see this hotel as anything other than an easy medium to generate profit with the lowest investment they can make. No attempt at refurbishment has been made as far as I can detect. It is just another building, once beautiful, in gradual decline.
Not everything was bad however and the restaurant staff were what you would expect, friendly and efficient, and the breakfasts were good. Also the location is superb.

This hotel had seen better days but Alfa are trying to turn that around. Lets hope it continues at speed as many guests will have paid good money to get there.

My wife and i had a wonderful weeks holidat at the seabank hotel Porthcawl and we were very sad when the holiday ended.We travelled with Alpha coaches and enjoyed every minute of our holiday.Good hotel, good food, excellent service, it was the perfect holiday.