This hotel was chosen a) because we wanted to be in Wallgau and b) because we saw on its website that the rooms offered, amongst other facilities, safes and telephones. These amenities are important to us and were not available in either of the two rooms we had booked. When, after the first night, we pointed this out to the owner in the most polite manner possible, he behaved totally inappropriately by telling us it was ridiculous to expect such things and to leave his hotel by 11.00 o'clock. We both love German hospitality, have had many wonderful vacations there over many years, and were absolutely shocked at this treatment. Any reasonable owner/manager would try to resolve issues. As a result (and totally shocked) we were glad to leave and since we had paid a deposit at the time we made the reservation we felt our night was paid for.

The hotel was well situated and had a beautiful outlook, hence our choice. We were booked for a week (two rooms). On the first day we noticed items like radios, phones and Wi-Fi were not as posted on the website. No radio or phone, Wi-Fi chargeable, but website implied free inclusion.Equally, no mention of the 10% discount for stays of over 5 days. When these were politely pointed out next morning, hotel manager became increasingly irate, defensive and aggressive in language. We were called (Exact quote): "Pains in the butt", accused of having a British colonial mentality and an anti-Semitic comment was made by him. We would have stayed had his attttude been one of helpfulness, not hostility, but not surprisingly we decided to leave after the one night, and found an excellent, friendly hotel down the road in the same town, where we were warmly welcomed and well looked after for the remaining 6 days. We have felt so strongly about this that we have informed various German tourist boards of these events.

Fantastic views, remarkable surroundings, a beautiful family owned hotel . rooms lovely, food great - really a very enjoyable stay. It is a pity we couldn't stay longer due to our busy schedule.

I booked this hotel at short notice and was pleased with my choice as I met two of the friendliest hotel owners I've come accross. The owner had a wealth of stories about the local area and was full of advice on things to do and places to see. The hotel sits at the top of a hill overlooking Wallgau and towards the mountains. The rooms are large and comfortable with flat screen TV and internet access at €5 per day. The bathrooms are a little dated, at least in the room I had. However, there is hot water and they are clean. The food is very good value and the portions are generous. It is a 2 minute walk to the bus stop and there are numerous marked trails from the hotel.