I stayed at this hotel last week & have to say was appalled! On first glance the hotel looks lovely but after booking in we found out that our room had a known fault - the bathroom flooded terribly which flooded the hallway & outside the door! The hotel's solution - send the maid!! It two took trips to reception to get us moved to another room which, unbeknown to us but known to the hotel, had no hot water! This meant that my boyfriend had to get a key from reception and go use another room's shower - and at 6am its not quite ideal! I am not sure why a hotel would place guests into rooms that have known faults, maybe this is something that the management can look into! Also one member of reception staff (male) came across as very obnoxious, not just to my partner and I but to others in our group (78 people in total) - some felt it was because we werent Spanish!!
- Playadulce Hotel Roquetas De Mar
