We booked into this hotel as a group of 18 family members going to a family wedding. This is a small hotel geared mainly for the business market but from the moment we arrived as a wedding group from Ireland , it became a family hotel. The staff were excellent, so friendly and helpful they looked after our group so well, organising tours to the lakes ,transport to Milan, local taxis to and from wedding venues and airport,,dinner reservations the list goes on..... huge thank you to Welcome Hotels