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Sol Cayo Santa Maria: Traveller Reviews

3.5 of 5
Cayo Santa Maria | Villa Clara, Cayo Santa Maria, Cuba
Hotel amenities
Sol Cayo Santa Maria
4.0 of 5 stars 872 Reviews
10 February 2012 -
SDNS
9 February 2012 -
Cubatan

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872 reviews from our community

What travellers say about this hotel
  • Very good(33)
  • Piano Bar(22)
  • Buffet restaurant(13)
  • Animation Team(6)
  • Second floor(4)
  • Palm trees(4)
  • Other resorts(4)
  • Staff member(3)
Traveller rating
    285
    325
    130
    79
    53
Only show reviews for Family (195) | Couples (380) | Business (3)
Date Rating
Halifax, Canada
1 review
13 helpful votes 13 helpful votes
“Like playing the lottery”
3 of 5 stars Reviewed 10 February 2012
13
people found this review helpful

This was a lottery we won. Or we thought most of the time.

Check in: We usually sit back and allow most people to check in because, well frankly, we are tired and figure 'we are here, now we relax.'. We did see a few people having a time of it at the reception. " A room fit to stay in " was one of the phrases being thrown around. That was when I spotted the bar not far away. Our check in was fine, the drive in the golf cart was the fastest we ever experienced. Held on in the dark and tried to remember if we bought good health insurance.

Room: Was on the bottom floor and was great, nice and clean. The front drapes wouldn't open( we weren't there in the day anyways), The bedside table lamp didn't work(too tired from the sun to read), The staff used the room next door for watching sports and such.( not there in the day anyways) and the TV volume was defaulted on high (just didn't watch it). Overall it was great and our chambermaid was fantastic. We sat on the back balcony at times and remarked how we felt like we were in a remote cabin somewhere.

Beach: well..ABSOLUTELY FANTASTIC Only encountered 2 sharks. swam and snorkelled. I did try to go out in the cataraman but everytime I asked, the guy told me I had to have at least 3-4 people with me and everytime I turned around I saw him taking a woman out alone. Everyday. Numerous times. He had his own little business going. So the free cats are not really free and accessible. You need to $$$ under the table.

We had one young fellow that worked the beach and he checked in every day to see if we wanted or needed anything. Great.

The pool: clean and refreshing.

Food: the lunch hour pizza is the best in the world. cheers to the staff.

The Buffet? the first 5 days were strange. You had to have a guy at your table to get any service. After asking around alot of women were relieved to find out it just wasn't them, I know it is a buffet but you need cutlery and drinks from the staff. I gave a $10 tip to the traveling minstrals at our table 0n the 6th day, they played their local music for me and the guitar palying was unreal. The word got out amongst the staff about the tip,,well, it was the tip I didn't give to the waiters in the last 5 days. oh well..I tip good service. The second week it improve. Don't know why, must have been all the complaints I guess. We avoided the buffet as much as possible. 1 meal a day there.

ALA Carte we didn't use.

The beach bar was a festive and fabulous place to have lunch and great drinks. Definetely go there.

The piano bar at night has the best bartender I have encountered in Cuba so far. She is purely professional and makes some mean drinks. The Piano players? Somewere good, some were not. It could have been the piano.

We met lots of great people and tanned slowly in the warm 50 C sunshine.
So you see we had a marvelous time and would recommend staying there. Hola!

Room Tip: We had the villas next to the neighbouring resorts and it was very quiet, it was a bit of a walk but...
See more room tips
  • Stayed May 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SDNS about Sol Cayo Santa Maria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Brunswick
Senior Contributor
33 reviews 33 reviews
Reviews in 8 cities Reviews in 8 cities
34 helpful votes 34 helpful votes
“A Bridge Too Far”
4 of 5 stars Reviewed 9 February 2012
5
people found this review helpful

Sol Cayo Santa Maria is a great place to visit and explore but is well off the beaten Cuban track and takes a really long drive (about 90 minutes) to get there from the nearest airport. We made this drive very late at night and it took me a while to figure out why our bus was often stopping or slowing down in the middle of no where. After I moved up front on the bus and watched out the front window I realized that a lot of cattle were wandering along in the middle of the road. Welcome to rural Cuba!

Sol Cayo Santa Maria isn't the prettiest Cuban hotel we've stayed at over the years but it rates as one of the most interesting after one has a chance to do some exploring in the area. The food is pretty standard for Cuban hotel food with some both good and not so good surprises. The staff here is very good and we met some really delightful and really helpful people. We enjoyed some awesome Spanish coffee and some great pina coladas - it pays to talk to bar tenders on a slow day sometimes.

  • Stayed April 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Cubatan about Sol Cayo Santa Maria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
“A long way from anywhere”
4 of 5 stars Reviewed 9 February 2012
5
people found this review helpful

Spent 2 nights at this hotel all inclusive whilst on tour.Basically it is a beach resort as it is miles from anywhere. The accomodation is villa style and it depends on where you are allocated how good they are. Ours was rather dark as the french windows faced North out onto thick undergrowth. The room was clean and a decent size but we found the bathroom strange. It had a full length clear plate glass window alongside the bath/shower. Add in a blind which would not stay down it made you glad of the thick undergrowth outside. The restaurant is a huge barn sized affair a bit like a holiday camp and does get busy, We had to queue at breakfast, but once seated the staff are very attentive. Plenty of choice foodwise and of decent quality. There are other eating places around the site but we didn't try them unlike the bars! No complaints whatsoever with this hotel which is ideal for those seeking a beach holiday but if you are sightseeing try somewhere less remote

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Dave H about Sol Cayo Santa Maria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxted, Surrey, U.K.
Senior Contributor
37 reviews 37 reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
“Pizzas were the best!”
4 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

This resort has a fabulous beach, beautiful pools and lovely gardens (including a biologically-complete concrete bull!). The food was generally good, including the buffet restaurant. The a la carte Cuban restaurant was the exception which was quite disappointing. The a la carte Italian has a couple of strange dishes (cold roast beef in a tuna sauce!) but on the whole was good and the wine was much better (and still all-inc). The lunchtime beach bar was good and the staff fantastic, however, the best lunch by far (and probably our best meal in Cuba) was the pizza joint - we were staggered this is not also open in the evening. Most of the staff were great and the lobby and piano bars were lovely. Our room was comfortable but very tired and really needed some maintenance e.g. the patio door that took two people to open it, the safe that wasn't bolted down and the bath that had been hand painted by Stevie Wonder. Overall, it was good but with just a bit more maintenance, it could have been so much better.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jill_Oxted about Sol Cayo Santa Maria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
24 helpful votes 24 helpful votes
“Affordable Oasis!”
4 of 5 stars Reviewed 6 February 2012
5
people found this review helpful

This was my third trip to Cuba. I visited the Sol Cayo Santa Maria in May 2011 for one week.

Distance from Airport
This was a lengthy drive, but very scenic. About 1.5hrs (maybe longer) from the airport. I did not mind the drive. If it was an evening trip to the hotel, I imagine it would have been very boring!

Hotel
Check in was great - smooth, speedy, although we were the only ones being dropped off haha! We booked the Oceanview Rooms. Really clean, and spacious. Private too. We were in villa #17.

Maid service came everyday, we tipped everyday too. I suppose my only real complaint would be the maid service in this hotel. I did have to ask for new towels, and our floors were never swept well. I always enjoy towel art, and have been spoiled in the past - our maid never did any towel art lol...so that had me a bit bummed. My folks in the adjoining room had a problem with their AC - but it was fixed promptly by hotel staff :-) They really responded well to any problems we had.

Food
Everyone knows you don't go to Cuba for the food. I would say that this was one of the better experiences I have had with food in Cuba. Not too bad, at all! Eddie, from the buffet restaurant was such a nice guy - he would always reserve a table for us in the part of the restaurant that had a nice breeze blowing through. The lady at the meat grill was such a sweetheart too! (A little extra tipping goes a long way!)

Entertainment
One of THE best entertainment "SHOWTIME" that I have ever seen. I think I went almost every night to showtime lol! The best by far was the beach party - fire eaters, people walking on glass, music, dancers (wow were they good). My daughter (11 at the time) really enjoyed herself!!

Bars
The piano bar was awesome. I wish I had discovered it sooner - I didn't start frequenting this bar until two days prior to departure! This was the only "inside" bar (other than the covered pool bar). It did not open until 6pm, so if it was raining, we were hard pressed to find shelter.

Beach
WOW. Beautiful. I can't say enough about how wonderful and amazing it was. You could walk for miles it seemed! I did a bit of snorkelling on my second last day off the beach - for any beginner snorkelers, this was great! There is a small rock cropping a little ways up right at shore, that is home to lots of little colourful fish!!! Really neat! The waves were awesome!
If you wanted a chair or a palapa, you had to get there early.

A La Cartes
We went to two a la cartes - the italian and the Cuban. The Cuban was really good - it was outside, and had an outdoor grill. Delicious! The italian was OK - but service, as usual was fantastic.

My favourite thing to eat was the pizza!!!! I wish it was closer to the beach, as it closed at 3pm. The beach grill was great too. Like I said, the food was pretty good here, for Cuba.

All in all, this was a great trip. I would definitely go back to Sol Cayo Santa Maria. The resort is huge, and if you enjoy taking nice walks, this is the resort for you.

Room Tip: Oceanview - if you are in a single story - you may not have a "great" view of the ocean...
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  • Stayed May 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Sol Cayo Santa Maria

  • Sol Hotel Cayo Santa Maria
  • Cayo Maria Santa Sol
  • Sol Cayo Santa Maria Cuba
  • Cayo Santa Maria Sol
  • Cayo Santa Maria
Address: Cayo Santa Maria | Villa Clara, Cayo Santa Maria, Cuba
Price range (per night):* 164 AUD - 205 AUD

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