Spent two nights in December whilst visiting family "oop North" Chose for location and good reviews. We were not disappointed. The room was quirkily-shaped, being in the turret, very well furnished with good quality fabrics and comfy bed. Despite two very cold nights, it was nicely warm & cosy. Lashings of hot water and thick, fluffy towels, warm off the heated rail.
The restaurant food & service was excellent and well-presented at a reasonable price.
We would definitely go back, but would request an upstairs room, simply because sleeping downstairs feels odd.
The only criticism was the bathroom floor, which was cold quarry tiles, completely at odds with the luxury feel of the room.