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Mandarin Oriental
AU$618
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Reviewed 26 November 2012

My wife's idea of 'camping' is a few nights in large suite at the Mandarin Oriental Macau! Lost count how many times we've stayed here since it opened, but it is always superb!
Brilliant staff!. Love the restaurants and room service,
Unobtrusive top quality service.is a key to the success of this fine hotel. Every stay is fantastic!

Room tip: Request a quiet non-smoking room away from elevators
Date of stay: November 2012
  • Trip type: Travelled on business
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2  Thank Romilly888
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 November 2012

We spent eight nights in Macau on a city-break holiday. I chose the Mandarin Oriental based on our previous experiences with the Mandarin Oriental in Singapore and what a wonderful choice it was. From the moment we arrived to the moment we left the staff almost overwhelmed us with their attentiveness. We were greeted by name in the restaurants and by room staff, and seemed to form a personal relationship with those we met with frequently. Our room was fabulous, a corner position with views of the lake, the casino lights at night and the island of Taipa. They are well equipped, with Nespresso coffee machines, easily controlled aircon and excellent toiletries in the large bathrooms. At various times the staff delivered fruit and plates of local specialties such Portuguese custard tarts and pork buns for us to try. The pool is a smallish lap pool, on the shady side of the building, but it is nicely heated and the adjacent gym is well equipped. There too the staff are incredibly attentive. The spa is a pleasantly numbing experience for those wishing to wind down.
We enjoyed a leisurely breakfast from a Chinese European buffet and also ate at the hotel's excellent Chinese restaurant several nights. The lobby lounge serves a generous high tea as well. The hotel is within easy walking distance of the old part of town but out of the chaos of the main part of the city and casinos. We appreciated the peace and quiet of the location and could wander into MGM and Wynn casino hotels through the attached luxury shopping centre if we wanted a change of venue. Nothing was a problem for the hotel, including laying on a complimentary transfer to the ferry terminal for our earlier than usual departure.
Prospective guests should know that because this is a smaller hotel there is only one main restaurant as well as the lobby lounge, a smallish pool and no gardens, but the upside is personalised service, no crowd scenes in the lobby and a real haven at the end of a busy day. And as I said earlier, if you want to sit in the garden for a cocktail, walk two minutes next door to the larger and more frenetic Wynn. I'd move into the Mandarin Oriental if I could!

Room tip: Corner rooms are smaller, though still generous with king sized beds, a chair and desk and great bathrooms, and have fantastic views.
Date of stay: November 2012
  • Trip type: Travelled as a couple
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2  Thank mbloggs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 November 2012

Mandarin Oriental would be my favourite chain if I could afford to stay in them more often, but as I was only in Macau for 2 days I thought I'd treat myself. It was everything you'd expect from such a classy operation, everyone was so sincerely friendly and helpful, from the reception staff to the waiters and chefs at breakfast to the spa staff everyone was marvellous. The facilities were what you'd expect, but it's the staff that really make the difference I think.
So what was the surprise? When I arrived at the Macau ferry terminal from Hong Kong I hadn't told anyone I was coming or arranged a pick up, I didn't even know which ferry I was going to catch from Hong Kong until I bought my ticket half an hour before departue. So when I was met by Simon from Mandarin Oriental who was waiting with my name on an I-Pad, it made the sort of first impression that really deserves a positive review on Tripadvisor.

Room tip: For a solo traveller the corner view room was plenty large enough. Choose a room on a high floor for a spectacular vista with the added bonus of an eye to eye view of the passing raptor!
Date of stay: November 2012
  • Trip type: Travelled solo
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3  Thank MAL100
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 November 2012 via mobile

Stayed at the Mandarin Oriental for two nights. I wish it had been longer. The hotel provided some of the best, and most attentive, service I have experienced anywhere in the world. The rooms were enormous and had every modern facility. The views were spectacular and the bar & restaurant facilities first class. I could not recommend the hotel any higher.

Date of stay: November 2012
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1  Thank TigersGreat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 October 2012

A wonderful experience staying here, service was brilliant. Beautiful room overlooking the bay, felt like home.Really very close to the Casinos, short walk.

Beautifully designed Hotel.

Will go back for sure!

Room tip: A room overlooking the bay is wonderful.
Date of stay: October 2012
  • Trip type: Travelled as a couple
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1  Thank Celebrate2Day
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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