Very new and plush hotel. Couldn't ask for more in Macau. Wonderful room. Casino at city of dreams is HUGE with a lot of options. If any of you travellers need tips to this place please contact me and would love to give you any info you are looking for. If you want a quiet and comfy place in Macau you can't go wrong with this one, it's a great hotel.

Fantastic views of Macau, very good room with fantastic facilities! My son's really liked this hotel and although I enjoyed it and thought it really good in every way, I still prefer to stay at the Wynn because the breakfast is to die for!!! especially when sitting in the garden part so relaxing.

I have stayed in a lot of 5* hotels and this was by far my best experience overall. The service was amazing. We were picked up by a limo upon arrival in Macau and whisked to the hotel in a brand new 7 series BMW....then we were met by another member of staff upon arrival at the hotel and taken straight to the room. They did the check in at this point in the room and a room orientation. During our stay every member of staff said hello to us and went out of their way to help us. Upon check out the manager had a chat with me to ask me about my stay. I have stayed in another well known hotel in macau that imitates some famous itialian landmarks and all i can say is this is way above the service level i got there. The only point i would make is that the breakfast is more asian and doesnt include some western food that i would have liked such as baked beans, but this is just nit picking really. They did have sausage and bacon though, with an omellete station. We also used the pool and really loved it. The nearby Hard Rock hotel has a pool that is always full of kids and seems to attract lots of families. The Crown towers doesnt seem to attract that so much and we found the pool area very tranquile and relaxing. This hotel is not the cheapest hotel but i would say it is really worth it. They have thought of all of the small details. They even have a nespresso coffee maker in the room, for example. Way better than the usual coffee you find in most 5* hotels.

We arrived late at The Macau airport and our personal chauffeur was there waiting for my wife and I. Needless to say they even went as far as having us clear customs on the fast track. And as we arrive outside and saw the hotel courtesy car we felt like royalty. As we stepped in to the lobby a staff member was quick to offer us refreshments. from a cocktail to a glass of champagne. Our check-in took a total of three minutes and a bellman waited with our luggage. When we entered our suite my wife was speechless, the room, the view, the furniture, the bathrooms....WOW
We decided to call the concierge for dinner suggestions and he was quick to suggest the fabulous Horizons and made our reservation. We just loved the steak, it just melted in your mouth. As for the resort I have to highlight the pool as the place to spend those hot afternoons. And there's a BBQ for those that get a little hungry. The casino is huge but well designed. It doesn't make you feel like you are in such a big place because I assure you its huge. All in all The Crown at City of Dreams is an unbelievable hotel resort that will truly amaze you with all its restaurants, bars and lounges. If you are looking for a place to choose in Macau you wont be making a mistake at The Crown.
I would like to personally thank all the staff for making our trip a spectacular stay right from the get go.