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Cordial Mogan Valle: Traveller Reviews

4.0 of 5
Avda los Marrero 4, 35138 Puerto de Mogan, Gran Canaria, Spain
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Cordial Mogan Valle
4.5 of 5 stars 502 Reviews
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502 reviews from our community

What travellers say about this hotel
  • Very good(25)
  • Self catering(16)
  • Half board(15)
  • Reception staff(11)
  • Ceiling fan(11)
  • Infinity pool(11)
  • Sun loungers(11)
  • Friendly and helpful(11)
  • Large balcony(10)
  • Bedroom apartment(10)
Traveller rating
    235
    206
    45
    11
    5
Only show reviews for Family (208) | Couples (210) | Business (2)
Date Rating
J
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Lovely, friendly staff”
4 of 5 stars Reviewed 7 February 2012
4
people found this review helpful

My husband and I stayed here on a week-long break in February. We stayed in a one-bedroom apartment and chose to include breakfast. The apartment itself was lovely, modern decor and a spacious balcony. The view was mostly of the new shopping centre opposite although if we looked to the far left we could see the sea. The only criticism I would have of the apartment was that the cooking facilities were limited. There was no oven, just a two-ring hob and a microwave.
The location is as good as it could be for an apartment complex this size. I say this because the port of Mogan is an old fishing village and the area near the beach is taken up with shops and restaurants. The hotel is therefore a pleasant short stroll from the beach and port.
The breakfast was excellent, lots of different choices of fresh fruit, breads, omelettes, cold meats, cheese etc and would fill you up for the best part of the day.
There are three pools but I only used one and found it lovely, no fighting for a space and the astro-turf around the pool meant no burnt feet either which can be a problem in the Canaries.
The staff here were some of the friendliest and most helpful we have encountered and we have travelled to many holiday resorts. They are very keen to please and to make sure we were enjoying our stay.
This, coupled with the fact that we now feel, having stayed three times in Gran Canaria, that Puerto de Mogan is the best resort, means that we are very likely to return.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staines
1 review
9 helpful votes 9 helpful votes
“Cordial Valle Mogan Appartments, Puerto Mogan, Gran Canaria”
4 of 5 stars Reviewed 30 January 2012
9
people found this review helpful

My husband and I stayed here a week in mid-January, found the buffet meals excellent and the room very adequate. The pools were a bit cool for swimming, but of many activites possible, I enjoyed the Spanish lesson given by Roberto of the Animation Team. The 500 metre walk to the town for meals in one of the many harbour-side restaurants is pleasant but might become samey. If one can get to the centre of the island, Roque Nublo is a must.

Room Tip: The block of appartments is big and most guests have to walk a bit and use lifts. If walking is a p...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Alison B about Cordial Mogan Valle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cambridge
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
“Everything we wanted”
5 of 5 stars Reviewed 27 January 2012
9
people found this review helpful

Never been to Gran Canaria before so looked at reviews on tripadvisor for places to stay. We wanted a quiet resort and Puerto Mogan seemed to fit the bill - we were right. Then we had to choose accommodation. Looking at the reviews, we really fancied Cordial mogan Playa, but it was outside our price range, so Valle seemed a good 2nd choice. We plumped for B & B and requested an apartment on either floor 6 or 9 as I had read that they had large balconies. As Mogan is the furthest resort from the airport we booked private transfer, which was excellent and only took 30 minutes. Booking in at the hotel was quick and easy, with a glass of complimentary fizz welcome. They has taken note of our request and we were allocated a room on the 6th floor. We were given a photocopy of the map of the hotel with directions how to get to our room as the hotel has many lifts which can be confusing. Although we found our way around very quickly and easily, I can see why it could be difficult, as the signage on the outside of the lifts is hard to understand. The apartment was very spacious with plenty of wardrobe space, but only 3 small drawers - could have done with more for tee shirts etc. Even though there was only 2 of us, the apartment still had separate bedroom which was nice. Kitchen area had good quality crockery and cutlary. We always take our own mugs as we like a decent size cup of tea, and we are glad we did, as the cups are very small. 2 burner hob, microwave, kettle and coffee maker no dishwasher but washing up liquid supplied and sponge/scourer. Sofabed very good - pulled out to 2 separate single beds with proper mattresses. Balcony huge and completely unoverlooked with pull out shades covering half of balcony if required. Some of the apartments had slightly smaller balconies and the ones on the ground floor had very small terraces, some of which were quite overlooked round the pool areas, but ideal for small children. We had shower over the bath, which was perfectly adequate - plenty of hot water. Lighting brilliant in bathroom with wall mounted hairdrier.and 2 sided shaving mirror. As we stayed in January we didn't need the fan on and certainly didn't need aircon, although the sun shone every day and it was beautifully warm. Grounds were immaculately kept and swimming pools exceptionally clean. A couple of cats hung around but were not intrusive. Breakfast was excellent - good variety and well labelled. No poached eggs though (scrambled, fried, boiled and omelettes available). Little tip: if you want a hot breakfast with an omelette , choose your fillings for your omelette first, then give to chef - you can then choose you other items while the omelette is being cooked. There were always tables available, so no waiting in a queue. Other than breakfast we ate out or cooked, so can't comment on other meals. We have only 2 slight complaints: TV only had CNN, BBC world news and Disney Channel in English - not even a music channel or radio. The other, which the hotel can do nothing about, is dog barking. Because the resort is in a valley, the noise echoes, but we soon didn't notice it. All in all I would definitely recommend it, but maybe the hotel and the resort in general would not be ideal for teenagers.

Room Tip: Gound floor perfect for mobility problems, with lovely views of gardens/pools We were on 6th floor...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheet
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“Pleasantly surprised!!”
4 of 5 stars Reviewed 14 January 2012
10
people found this review helpful

As a well travelled couple in their 50s we had stayed in private apartments in Puerto Mogan previously but were unable to use them on our recent visit and decided to try the Cordial Mogan apartments. We stayed on the 9th floor with a large terrace with sunbeds, shower and dining table in a one bed apt. It was very pleasant. The reception informed us of the 'route' to our apt via 4 lifts and although it seemed horrendous there were no waits and easypeasy after the first day!Met with a glass of bubbly and welcomed even after the Christmas rush and altogether very happy with room cleaning, no noise from other apts with kids. Never ate there because there are more than enough lovely restaurants in PM to waste time in a hotel!

Room Tip: We stayed on 9th floor very high but no problem with lifts. No waiting for lifts either!!
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask harrySheet about Cordial Mogan Valle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
“Definitely 3 star not 4 star as advertised”
3 of 5 stars Reviewed 13 January 2012
2
people found this review helpful

We stayed here over Christmas 2011. The weather was great as the sun shone all day and everyday. Puerto DeMogan itself was very attractive and I would like to visit there again someday.

The apartments probably looked great when they were first built but they now feel run down in places. This is a huge apartment complex and we had to get 4 different lifts to go to our apartment and then had to walk a long distance to get to the Apartment. This was ok but when you have shopping bags from the supermarket or you have walked for 20 mins already from the harbour area then it wasn't so much fun.

We had an apartment on a higher floor which I requested in advance due to the recommendations on this site. However, beware of doing this, as we had a very small balcony and we had been looking forward to the large balcony! When we visited, the sun did not come onto the balcony until late afternoon so if you like your morning coffee in the sun then this may not be the place for you.

The apartment itself was very spacious and we were generally happy with it. It just needs some re-decoaration. However, it was great to have a bath in the bathroom and not just a shower and I was very relieved to find that there was always plenty of hot water. We were a little phased when we found the cockroach on our clothes in the wardrobe but it was our last morning there thank goodness. Surely there are some pestcides they can use to keep the cockroaches out of the apartments?

Overall, we had a very enjoyable holiday in the resort and these apartments are not bad value for what you get. However, next time I would try and stay somewhere where there isn't that niggling feeling that the place is going downhill.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cordial, Director General at Cordial Mogan Valle, responded to this review
8 February 2012
Dear Valued Guest,

We would like to thank you for the concern you have shown us through your observations. We sincerely apologize, if in any way, we did not meet your expectations. We take all our guest comments very seriously as these help us to achieve the standards that we strive to please our treasured guest.

We would like to inform you that this hotel has an agreement with one of the most prestigious pest control company in the Canary Islands. Such company makes aggressive treatments during the year. Such treatment makes that occasionally roaches goes out, and sometimes they are visible in the areas, and it was the reason you found it in your room.

We hope that this incident does not diminish your favorable regard of Cordial Mogan Valle and we're looking forward that you give us a chance to make it up to you on your next visit to our resort.

Any other comments or suggestions you may have will be appreciated. We remain at all times at your service.

Sincerely yours,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Cordial Mogan Valle

  • Cordial Mogan Valle Puerto De
  • Cordial Mogan Valle Hotel
Address: Avda los Marrero 4, 35138 Puerto de Mogan, Gran Canaria, Spain
Price range (per night):* 70 AUD - 108 AUD

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