friendly staff and a great family atmosphere to be had here without a doubt the best holiday we have had in a long time looking forward to returning summer 2012 many thanks to all at tropical park and to flipper uno for making our first visit to tenerife a memorable one see you again soon

The first time my partner and I have ever been on a package deal was our holiday to this hotel. We spent two weeks here in November and despite the weather had a fantastic time. We found the staff to be extremely friendly and although there was no entertainment for our second week (as it was the staff's week off) we had great fun going on all the tours / days out during our first week and the on site entertainment wasn't bad either! We would definitely go back, the cleanliness and the size of the apartment rooms impressed the most. We were also lucky enough to be on the ground floor with a stunning view of the sea to one side and Teide to the other!!

I was visiting this hotel 3 years in a row and each year it is worse and worse. Rooms are cozy and clean, but service is going down. Receptionists in this hotel is very unfriendly and incompetent.

We have been in a hotel with couple of friends, but they divided our group and put each of us in different building. Last year our room got robbed so we asked at least for a room more far from the road and in higher floor - instead we got room in underground floor right next to busy road and hotel shop. We didn't dare to open balcony door during the night, as it was possible to just walk from the street. It was not possible to open window in bedroom, because of the smell from the waste bins in the corridor. Every morning we wake-up with the noise from the hotel shop as the bedroom window leads right to the underground corridor behind the shop, used for the waste bins and service access to the shop.

Security guards are in a hotel to annoy customers instead of protecting them. We were lucky this year and nothing was stolen from our room - the price for that was 15E/week for security safe and windows closed all the time. Older couple staying next to our friends was not so lucky - their valuable belongings were stolen during the daylight.

Next time I will be travelling to Tenerife I will choose different hotel.

Very pleasant stay. An older property, but exactly as advertised. Nice pool and common areas - restaurant a bit average but plenty of choices down the street (<3 min walk). Town is small so recommend a rental car for touring. Beach is under construction and looks like it will be awesome next season (bound to drive prices in town up). Beach is a 5 min walk.