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Hotel Horizontes Playa Giron: Traveller Reviews

2.0 of 5
Playa Giron | Cienaga de Zapata area, Matanzas, Cuba
Hotel amenities
Hotel Horizontes Playa Giron
Ranked #4 of 4 hotels in Matanzas
2.5 of 5 stars 56 Reviews
8 February 2012 -
mrs_londonLondon
19 January 2012 -
maxjaytar
 
 
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56 reviews from our community

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Traveller rating
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1 review
9 helpful votes 9 helpful votes
“A nice spa holiday...”
3 of 5 stars Reviewed 8 February 2012
9
people found this review helpful

First, although on this website the hotel is called Hotel Horizontes (I've looked at the pictures, it's the same place) the resort calls itself the Playa Giron resort. As everyone on this site has mentioned, the resort is cheap and from my point of view great in that it doesn't charge a single supplement.

I had my own little villa with a living room (two huge chairs and a TV), a bedroom with two beds and a bathroom. Fans of retro would love my room - the furniture was quite outdated. Also the curtains were completely bleached out where the sun has shone on them. If you can smile at the fact that probably nothing has changed since the 1950s, you would enjoy it. At least I got CNN and another English station - it's sometimes nice to sit down and watch CNN for an hour. As others have mentioned, the little villas are made of concrete and aren't that attractive from the outside. Each villa had two chairs that you could bring outside to sit on.

(I didn't really notice until I got back to Canada how many mosquito bites I got. There was a slat in the bathroom window that was open to bring in some light, and I assume that mosquitos were snacking on me all night. Another tourist said that she likes Playa Giron best of all Cuban resorts because they have screens on the windows. As I said, when I got back I saw that my legs and arms were covered in mosquito bites.)

As for the food, I was initially disappointed by the limited selection but as the week went on I realized this was in fact a godsend. I didn't get up early enough to have breakfast (which by all accounts was quite good) and ended up having chicken and rice for every other meal. There was grapefruit and small squares of cake for dessert. I don't drink much but like everyone ended up having some beer and a few cocktails every day. Other reviewers are correct that you can get very good espresso drinks at the bar any time of the day. Also, there are plenty of opportunities to eat at restaurants to at people's homes, and the food is quite delicious and cheap.

By the time the week was over I noticed that I had lost some weight. Even more importantly I felt wonderful because I hadn't overeaten. With the fresh air and swimming in the ocean, I felt really restored by the end of the week.

On the first day when we were all getting used to the place (yes it looks like a Soviet concrete resort) and the food, a man remarked that it was a like one of those expensive hotels that you go to to eat less, and that's what it ended up being to me. It should re-market itself as a spa and organize walk, swims, and massages, and people would pay a lot of money to go there.

While I was there I didn't get up early enough to go on walks in the morning, but the temperature is really lovely in the mornings, just cool enough to make you feel energetic. It would be a great place to go on walks. (The nights were also quite cool which was lovely.)

Hardly anyone used the resort pool (which looked fine), and in fact, at Caleta Buena (read other reviews for a full description), when I was there, only a minority took the opportunity to swim in the Caribbean or to snorkel - it appeared that people were standing on the shore attempting to look at fish from there!

The bus took people from the hotel to Caleta Buena at 10 a.m. most days, and came back at a pre-appointed time to pick us up, usually 3 p.m. or 3:30.

All in all a great week so long as you know what you are letting yourself in for before you go - which after all is the purpose of these reviews.

Room Tip: I ended up with a villa in a great location, close to the resort, which was good because at night th...
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  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Barely a 2 star”
2 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

"Cottages" are in pretty poor shape. Screens are full of holes. Cockroaches are there. Beds are saggy. Food is very basic and re-cycled, what you don't eat for one meal you will eat at the next meal in a slightly different version. Drinks are of the cheapest quality. Entertainment consists of guests being subjected to some kind of "entertainment" There looked like there were several casa's that were a better choice.

  • Stayed January 2012, travelled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
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15 helpful votes 15 helpful votes
“Better than expected - apart from the food!”
3 of 5 stars Reviewed 2 May 2011
4
people found this review helpful

In my view the resort hotel has an undeservedly low reputation as the rooms (consisting of a sitting room, bedroom and en suite bathroom, with efficient air-conditioning) are clean and secure. OK, they do not inspire and are rather ‘basic’ but we were not uncomfortable and there was a regular cleaning service etc. There were no bugs or spiders in the rooms.

Apart from being quite some distance from reception and the communal facilities rooms were mostly disabled accessible although the bathroom doors opened inward with very little space to squeeze between the toilet and washbasin.

Having said that there are some drawbacks. Maintenance is certainly not fast and efficient – it took three days to change our shower hose and head so that it worked better, although others in our party fared better. The reception area was often hard to converse in because of loud music playing to entertain the guests.

As an ‘all-inclusive’ resort (requiring the wearing of a pink plastic wristband) coffee, cocktails, beer and other drinks were available from the bars but were served (except for coffee) in very small plastic cups which then had to be carried to the restaurant… annoyingly only watery squash was available with meals unless you took your own in (which we bought from their shop).

The biggest drawback was the food – never really tasty and boringly the same most days. Vegetarians have a particularly bad time as most days it was pasta and tomato sauce or nothing and, on other days not even that only the cabbage based salads. Potatoes, some pasta and most rice dishes always contained a smidgen of meat sufficient to render it non-vegetarian.

Under ripe fruit was the usual dessert offering with an occasional offering of rice pudding – which came around for several days until my wife announced she was celebrating its anniversary!

Staff members were surly with the exception of just one chap clearing tables, and they all wanted a tips, whether it was to provide butter for the rolls or fry your breakfast omelette. The person in charge also exerted her one power to ensure that there was always a queue by never opening the doors until five or ten minutes past the allotted mealtime.

If you want to visit Zapata (and those interested in wildlife certainly will want to) there are no real alternatives, none at all if you have a disability.

Room Tip: Better tan expected but dire food
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  • Stayed April 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Chadds Ford, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Great value with only a few of the issues with a 2-star facility”
4 of 5 stars Reviewed 27 March 2011
7
people found this review helpful

First of all you have to realize that as a 2-star hotel in a lesser developed country you have to expect small inconveniences like lukewarm shower water, no TV remote, average food at best, etc. That being said, the Hotel Giron is really a great place to stay. First of all, our family of five adults stayed in a two-bedroom, two-bath bungalow for $118 USD per day including all three meals and all drinks (of which we probably averaged 25 per day!).

The buffet style meals were all pretty good at the hotel. We were fortunate enough to have a wonderful three-course seafood meal with wine at a private residence in Giron (it was a 1/3 mile walk from the hotel) for $15 USD each. We felt very comfortable walking back to the hotel in darkness.

While there is a nice pool and beach at the hotel, this was the beach that the main mercenary forces landed at Bay of Pigs on April 15, 1961. As a result of the invasion, Cuba constructed a huge breakwater a few hundred feet from the beach so the water is shallow with no surf. However, for $3 CUC roundtrip each, the hotel runs a bus to/from the lagoon at Caleta Buena a few times per day. Caleta Buena is an amazing snorkling opportunity and there is a bar, restaurant, bathrooms, and scuba center. Ever better, visitors staying at the Hotel Giron receive a free lunch and free drinks at Caleta Buena.

Another interesting feature is the museum across the street from the hotel that houses relics and history of the Bay of Pigs invasion. The Cubans are very proud of their 50's revolution and subsequent ability to maintain independence from the United States so the museum has historic significance. It might be a pretty cool place to be this April 15th since it's the 50th anniversary of the Bay of Pigs invasion.

We were looking to see something of Cuba besides Havana and Veradera and Playa Giron fit the bill. A three hour drive from Havana we got to see a little of the island and meet many Cubans - probably half the guests at the Hotel Giron were Cubans.

  • Stayed March 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Battersea, Canada
1 review
3 helpful votes 3 helpful votes
“No Expectations but still failed”
2 of 5 stars Reviewed 8 March 2011
3
people found this review helpful

We went to Hotel Giron for a week. We made a last minute booking as it was very cheap. We have been to Cuba now 4 times and this was the worst. As far as the resort goes, the rooms and resort itself were okay. The food was worse than worse. We have had bad food before, but this was the straw that broke the camels back. We are probably spoiled as we have been going to Dominican Republic to 4 stars. We have decided that we will not return to Cuba. To be fair the trip to Caleta Buenna for snorkeling and lunch, is well worth it, the food was much better there. The beer is always cold but they only have it at one bar.

  • Stayed March 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Hotel Horizontes Playa Giron Also Known As

  • Playa Giron Hotel
  • Playa Giron
  • Resort All Inclusive Playa Giron
Address: Playa Giron | Cienaga de Zapata area, Matanzas, Cuba

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