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Hotel Helvetia Thermal SPA: Traveller Reviews

4.0 of 5
Piazza Vittorio Veneto 11, 40046 Porretta Terme, Italy
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Hotel Helvetia Thermal SPA
4.5 of 5 stars 151 Reviews
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151 reviews from our community

    Trip type
Traveller rating
    75
    53
    17
    6
    0
Date Rating
Thane
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Wonderful Health Spa”
5 of 5 stars Reviewed 3 June 2009

I have stayed at the Helvetia a few times over past 1 year, the last being in April. Its a wonderful hotel just across the rail station. It is clearly the best choice in Porretta.

While I have been a business traveller and had not experienced the spa, a brief visit there inspired me to give it a try this time. It was wonderful, though a tad expensive.

The hotel has a nice restaurant and food is exquisite. They also have abar on the first floor. On an earlier visit, we had to use the business centre and it was adequate with copying and fascimile facilities.

The area around Porretta is wonderful and Helvetia makes it special

  • Liked — location
  • Disliked — room
  • Stayed April 2009, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask SunayMathure about Hotel Helvetia Thermal SPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Amazing spa, but you need to speak some Italian”
4 of 5 stars Reviewed 4 November 2008

Overall this was an excellent, above my expectations experience. We got a package of 3 days and 2 nights that included a 50 minute body massage, a 30 minute water treatment that they explained as "water cuddling" (highly recommended). We added on 25 minute massages to our package and ate all of our meals at the hotel. The only parts I would say were flawed in our experience was the dining and the staff not speaking enough English.

Being someone who has eaten very well in Italy, I found their "spa cuisine" to be rather lackluster. It was supposed to follow more of a glycemic index diet (low in sugar) which I would have been fine with, but it did not in any way resemble a healthy, glycemic friendly diet, especially considering that lunch and dinner involved 3 very filling courses and dessert. For flavor, I wished we had ventured out into the town and eaten at some local trattorias.

The plus side was that we could eat breakfast and lunch in our spa robes instead of having to dress to go out in the rain to find food. So that really added to our experience of relaxation.

The reception staff and some of the restaurant staff spoke English sufficiently, but the rest of the staff did not. Since I speak Italian it was fine, but I had to translate a lot for my friend even cutting my own massage short to do so.

I reccommend going there during the week and avoiding the crowded weekend.

The hotel was beautiful, the spa facilities were amazing and clean. I particularly liked that the steam room was not overpoweringly hot/steamy. The lights inside were beautiful, calming and unique. They had another lower heat sauna for those of us who can't tolerate the heat of a standard sauna, which I SO appreciated.

There was tea and water available all the time near the pool and lovely music playing throughout the spa. One of my other favorite things were these mini-water-bed lounges they had by the pool. A great alternative to laying on a harder chair (which they also have).

You can float around the pool with the floaty "fun noodles" they provide, get a waterfall massage, sit near jets. There was even a gym at the spa that looked wonderful, but I never stepped foot inside of it. I just spent the entire time in my swim suit. :-)

  • Liked — The spa facilities and cleanliness
  • Disliked — Not enough English spoken for foreigners and the food wasn't amazing
  • Stayed November 2008, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask usitaly about Hotel Helvetia Thermal SPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bologna
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Bellissimo ma... non è termale”
3 of 5 stars Reviewed 21 May 2012 NEW
Google Translation

  • Stayed May 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CarlottaBologna about Hotel Helvetia Thermal SPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gianluca Pavanello, Proprietario at Hotel Helvetia Thermal SPA, responded to this review
25 May 2012
Gentilissima Sig.ra CarlottaBologna,

grazie per aver espresso la Sua opinione circa la nostra struttura alberghiera, i vostri pareri ci permettono di valutare e comprendere al meglio il nostro operato quotidiano.

Leggo con piacere che sia la struttura che la ristorazione e la SPA hanno incontrato i Suoi gusti.

Vorrei darLe qualche ragguaglio circa le acque termali che si trovano all’interno della nostra piscina, raccontandole brevemente la nostra storia.

Dall'apertura della nostra Beauty Farm, avvenuta nel settembre 2005, fino a giugno 2011 la piscina conteneva acqua sorgiva arricchita di sodio naturale raffinato in una percentuale pari ad 1°baumè. Tale concentrazione di sodio era in grado di conferire all'acqua intense proprietà drenanti e rigeneranti ideali per stimolare l’attività del microcircolo.

A partire da giugno 2011 la nostra battaglia legale per l’acquisizione delle Acque Termali è finalmente giunta al termine; questo significa, che a partire da quel momento, la piscina è stata svuotata e riempita ex novo con l'ACQUA TERMALE SALSOBROMOIODICA che sgorga naturalmente dalle fonti Leone e Bove, le stesse cui attingono le Terme di Porretta. L'acqua termale arriva all'interno della nostra struttura tramite un acquedotto dedicato realizzato appositamente.

Le ACQUE SALSOBROMOIODICHE DI PORRETTA sono composte da cloruro di sodio, bromo, iodio e sodio e ricordano le acque del mare. Nello specifico, questi componenti, conferiscono 2 proprietà fondamentali: attraverso il bromo le proprietà rilassanti ed, attraverso lo iodio e quindi la salinità, proprietà antinfiammatorie. Queste acque sono particolarmente rinomate ed efficaci per disturbi muscolo/tendinei, neuromuscolari e vascolari.

Speriamo che, avendo ottenuto maggiori informazioni circa la nostra struttura, possa rivalutare il suo pensiero. Tutto quanto le abbiamo riportato è facilmente verificabile anche presso gli enti locali preposti al controllo delle acque termali.

RingraziandoLa per l’attenzione dedicatami, spero di rivederla presto presso la nostra struttura.

Cordialmente

Laura Cinotti

SPA Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pistoia, Italy
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“che goduria”
4 of 5 stars Reviewed 18 May 2012
Google Translation

  • Stayed May 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cuoreviolaforever about Hotel Helvetia Thermal SPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gianluca Pavanello, Proprietario at Hotel Helvetia Thermal SPA, responded to this review
21 May 2012
Gentilissimo Cuore Viola forever,

La ringraziamo per il tempo che ci ha dedicato, volendo recensire la nostra struttura su questo portale.

Leggo con piacere che avete apprezzato sia la nostra SPA che il personale che lavora all'interno della nostra struttura.

Questo ci fa piacere perchè ci fa trovare sempre un nuovo entusiasmo per creare quel tocco di magia per rendere le vostre esperienze indimenticabili.

La invitiamo a seguirci sui principali social network e sul nostro sito per ricevere sempre le ultime novità e le promozioni sul nostro centro benessere.

Un caro saluto e vi aspettiamo!

Elisa
Resp. Commerciale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milan, Italy
1 review
“il vero benessere”
5 of 5 stars Reviewed 13 May 2012
Google Translation

  • Stayed May 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask FerrarinoNY about Hotel Helvetia Thermal SPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gianluca Pavanello, Proprietario at Hotel Helvetia Thermal SPA, responded to this review
16 May 2012
Gentilissimo Sig. FerrarinoNY,

grazie per il tempo che ci ha dedicato parlando di noi nella Sua recensione.

Per noi è fondamentale che il comfort che trovate dentro il nostro Hotel sia a 360°: dalla pulizia, alle camere, al benessere, alla cucina, al personale e allo scenario favoloso dell'Appennino Tosco Emiliano che si può apprezzare uscendo dalla nostra galleria.

Leggendo le Sue parole, capiamo che l'obiettivo è stato raggiunto!! :)

Vi aspettiamo ancora, per regaLarvi ancora un ricordo da favola!

Catia P.
Hotel Manager
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Additional Information about Hotel Helvetia Thermal SPA

  • Helvetia Hotel Porretta Terme
Address: Piazza Vittorio Veneto 11, 40046 Porretta Terme, Italy
Price range (per night):* 130 AUD - 198 AUD

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