No pen and paper in the room to write comments...is this a planned thing??

The rooms are very dated, the bathroom furniture and dates of the other furniture are only one step away from avocado!

The average cost of a sandwich and a drink  for two by the pool bar is €31

If you wish to join the throng and the adjoining section, club, hotel then the cost is €30 each for a buffet lunch.

The pool signs at the prestige area state no inflatelables etc...however, there are many lilies, balls, kids boats that the adults bring with the lifeguard saying nothing about this.

Noise levels are very high from screaming kids. Therefore if you are looking for a peaceful getaway then stay at home!

The nearby beach is dirty, small and ever so crowded.

The reception to the prestige do not know how much local fares and distances are!

Most areas of the hotel catering outlets smell of used frying oil. Then again, everything is with chips! Even the light sandwich!!

The pool at the prestige is freezing cold. It is very rare that you see people in there, just lilos!

The hotel is advertised as a suite and spa property. The spa is short staffed in September, hence less treatments. With only one person doing treatments and one doing the reception desk. The treatment costs, if you get any, are London prices. Get your treatments in the UK then come and grab some sun.
The suite has a pull down, out of the wall, bed, sofa beds, kitchenette and pots and pans. To me this says self catering! Even the kitchenette items are very dated.

Whilst sitting out on the patio writing this, I am constantly disturbed by children running and screaming on the grass. It is now 8am!

Do not pay for the sea view upgrade of €90 per day as all rooms have a sea view. The upgrade is for those with slightly better views, however you do overlook the pool and have to have the noise and chip smells!!

The rooms at the top area, around 6023 - 6030 back onto the service road. Therefore you get awoken at 7am by delivery trucks, or the hotel buggies delivering towels to the store rooms across this vast complex.

For 4 days now there has been a blow up boat, that someone has left, tied to a light post. None of the staff have removed it, although they have noticed it!

If you have a patio then please check your doors, as after the maid has been in the door is never locked again. Very alarming! Especially with so many chavs staying here!

Luckily I have noise cancelling headphones because in Sunday at 10am the pumping music begins from the club area and carries on the wind across to the prestige part!

If you order room service then there is a surcharge of €6 per order. Thats on top of the very high charges. E.g prestige breakfast - €24.60, continental breakfast - €13.40, fruit salad with sorbet - €11.20, local beer €4.45, brandy - €11.85 with tea and coffee staring at €3.40

Do not bring much baggage with you, as when you arrive there is only one porter and just the odd luggage trolley for you to walk your luggage to reception with. If you need the porter then reception call one. This is approximate a 10-20 min wait. 

The hotel adjoins the sister 'club' hotel. This means that you are constantly reminded of children screams, loud music and smells of used cooking oil!

The staff are attentive and friendly, however the damage has been done from the hotel itself.

Do NOT consider this place as a romantic getaway.

Please don't think of this review as the be all and end all with regards to this property, however, if you decide to go then please do not come back to me crying!!

Great place overall,stunning scenery,beach pretty but quite small.Would recommend beach restaurants for the grilled sea bass...Yummy !! Fantastic for families, not many couples on board though.Top pool ( north ) for sunbathing a must ,a bit quieter than the south pool and no dj.I do think they should only allow inflatables in the bottom pool, we were talking full on double lilos,boats,and rings in both pools, was a shame really if you just wanted to swim.Food good, always opened up another restaurant when things got busy.Plenty of outside tables to eat,with great views of the pools and sea.
Entertainment team gave 150% at all times....Sooooo friendly and looked like they loved their jobs.Ramalamadingdong show very funny!!
Must take time to take land train to Binibecquer beach and taxi/car to Cala Aquagafar beach ,both stunning scenery, if you walk around cliffs at cala Aquafar be prepared for some fantastic views.Frequent bus service to Mahon which only took about 20 mins.Beautiful harbour ,would reccomend yellow glass bottom boat trip.
All in all a lovely week ,good value for money.

Why take the chance? We arrived to have them tell us that one of our three rooms would not be available due to "overbooking". They did not apologize only suggesting the two of the rooms combine. It was ridiculous given that they took deposits for all the rooms and we had guests coming from the US. On reading other reviews, it appears as though this not a freak occurrence.

This hotel itself was very nice and private compared to the much larger Punta Prima Club. There is plenty of space by the pool which can be a little over run with kids, but we never had a problem getting lounge chairs with shade or sun. The grounds are immaculate.

It is close to a beach but there are many much nicer beaches on other parts of the island. The beach near the hotel is somewhat dirty and very crowded. We ended up driving most days but this was not a problem as roads are clearly labeled.

The rooms were tasteful with great bathrooms. Showers dumped water and had jets on the side that gave you a full body shower. Beds were cozy and the room could have slept four people but it wouldve been very crowded. There was a pullout single bed from an arm chair and a murphy bed. The room had a fridge and stove, but the power shuts off to the fridge and all but a few outlets if you are out of the room for more than 30 mins.

Breakfast is very good and was included in our package. It was always easy to get a seat and service was friendly. Lots of food to choose from including an omelet bar. Dinner buffet, which was also included, was a waste. Food was mediocre at best and looked as though it had been sitting around for days. We at twice here for dinner but ventured out all of the 7 other nights. Don't bother getting dinner included.

It was a decent stay, but it just seems if there is a chance, even a remote one, that the hotel will not honor your booking, its probably best to pass on this place.

make sure you stay in the prestige part and not the all inclusive part of the hotel.
the prestige part has its own pool and more importantly its own restaurant where fine quality meats are cooked to order.