We went to Pondy from Bangalore during the Jan 26 long weekend. We booked Kaliash Beach Resort through ezeego and got some additional discount which was not available through direct telephonic booking. Infact, the receptionist himself told that it would be cheaper to book online. We took two rooms for 3N/4D. The access road to the resort is easy to find but a bit secluded. We had MapMyIndia, so didn't have any problem in locating the resort. The resort is about 10 kms away from the main city. There's nothing much around the resort and you have to drive at least four kms to reach some shops.
The checkin was fast and the rooms were ready when we reached at around 2:30pm. We wanted pool facing rooms but they were already occupied, so had to do with garden facing rooms. The rooms are spacious, clean, and comfortable. They have a home-stay feel and there's no TV in the room (which is actually good as you get time to talk and spend time together). The toilets are also spacious and clean - but there's something about the color of the walls and floor that they give a feeling of being old and dirty. The bed and pillows were too hard for us; luckily the spare pillows kept in the room were softer. The bed cover looked old and faded and they didn't change it during our stay. Overall the room was nice and comfortable and I was happy with it. Though the resort offers free wifi, the signals were too weak in our room, so couldn't use it inside.
Restaurant - this is the part where the resort has many negative aspects. The restaurant service is pathetic. The food is far from tasty, served toooo late, and is always barely warm. Whenever you enquire about your food, they'll say that it's ready, but never bring it to the table. The breakfast spread is okay for day one, but they don't change it much - so it got really boring on day three of our stay. It seems that they have three-four guys to cater to every need - be it food or room service - or anything else that a guest asks for. The weired part is that they don't serve tea or coffee during any of the meal times. What if you wish to have tea after your meal? Anyways, the tea is almost always cold - so no use. If you have your own vehicle, it's best to go to any other city restaurant to have lunch/dinner - this restaurant is useless.
The property is well-maintained, close to the beach, and as everybody else has also written, the pool is wonderful and large. The beach timings are 6 am to 6 pm and pool closes at 7 pm. They don't even let you go to the beach side for a walk after 6 pm - that's odd. There's a guard at the gate who warns everybody who goes out that you must get back by 6 pm (as if the beach is haunted).
There's nothing for toddlers apart from playing at the beach and pool. There's so much space in the resort, they could've easily added some swings/slides for the kids.
Overall, I would say the stay was good except the food - which was the lowest point of the resort.
- Kailash Beach Hotel
