We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Mass: Traveller Reviews

2.5 of 5
Marai Malai Adigal Salai, Pondicherry 605001, India
Hotel amenities
Hotel Mass
Ranked #20 of 42 hotels in Pondicherry
3.5 of 5 stars 35 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

35 reviews from our community

    Trip type
Traveller rating
    2
    12
    10
    5
    6
Date Rating
Bangalore, India
1 review
3 helpful votes 3 helpful votes
“Great Disappointment”
1 of 5 stars Reviewed 28 December 2010
3
people found this review helpful

We booked the hotel through makemytrip.com. It is so called 3 star hotel, but nothing more than any other hotel usually found next door to the us stand in any city of India. While the reception staff was cordial, rest all was a disaster. Location - in city, next to bus stand. No use if you do not have a vehicle. Service, substandard. Only one towel in room, no napkins. Repeated calling to room service yields only on more towel which has leaved its life years ago. Bathroom, looks like not revamped for decade, a decent Rs 500 hotel will have better one. No double bed, only split single bed. You join, and they will never even out. Fixed sofa, which will ensure you will not sit on, as it stinks so much. No drawers in rooms. And all this for a cost of 3 star hotel. Traveling alone, with wife or kids, it is a strict no-no as I just visited from 24 Dec 2010 for 2 nights. I suggest looks for other hotels run by ashram right on beach (retreat at just 2200).

  • Stayed December 2010, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask AnilBaheti about Hotel Mass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyderabad, India
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Good hotel but bad value”
3 of 5 stars Reviewed 28 December 2010
1
person found this review helpful

The hotel as such is fine. But the cost is on the higher side, and the food is very expensive which makes this hotel as not a choice.
Rooms are clean and spacious. The corridors are basic.
We had an issue with the bed and telephone, so they changed the room after some reasoning.
My child(1 yr) enjoyed it too because of space in the room.
The complimentary breakfast is good but it gets crowded and it can be little ugly. The restaurant is not spacious enough during peak season(Christmas/new year)
The food is damn expensive, a simple tea costs you 200 rs, I was wondering under what circumstances can the tea be so costly. The town more than makes up for this though, there are lots of great food available.
The room cost is also on higher side, so overall one can choose this if other options are closed.

  • Stayed January 2010, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask adiadiadi369 about Hotel Mass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandigarh, India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good Hotel to stay though not for couples”
3 of 5 stars Reviewed 24 November 2010
1
person found this review helpful

We booked this hotel through online site MMT - The review of the hotel on the sit was different than what was observed .Overall the stay was good and staff was cordial - the location of the hotel was centric too. However the only drawback was -these guys do not have double beds .Apart from this the hotel was nice - Cleanliness was great - Facilities were good too. I would recommend for family vacations however a little tricky for couples going for their honeymoon .Price-wise Hotel Mass is a good bet with better-class hotels.

  • Stayed March 2010, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask greathere about Hotel Mass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delhi
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Good Hotel Excellent value for money”
4 of 5 stars Reviewed 24 October 2010
1
person found this review helpful

Very near to bus stand this hotel is cetrally located & is very clean.
The rates are quite economical looking into the location & amenities.
The rooms are really clean good & practical.
Breakfast is also very good & overall service standards are quite high.

  • Stayed October 2010, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask 1Sanjeev about Hotel Mass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai Indian
Top Contributor
115 reviews 115 reviews
Reviews in 59 cities Reviews in 59 cities
57 helpful votes 57 helpful votes
“Noisy location-- not happy stay”
2 of 5 stars Reviewed 14 October 2010
3
people found this review helpful

The location of this hotel is both an advantage and a disadvantage---next to Pondicherry central bus stand---lot of noise and continious traffic.
The other issue at Mass the smelly carpet---really obnoxious
The food is quite good and the room service is quite o.k.
But with other alternatives like Annamalai International being availabale Mass has lost its Charm.

  • Stayed January 2010, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by plpalani for Pondicherry
Ask plpalani about Hotel Mass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Pondicherry hotels

Zest Big Beach
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1231058?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Le Pondy
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1980217?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Dune Eco Beach Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d602960?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Promenade
4 of 5 stars
Show Prices ABS:HotelCheckRates-d610317?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Maison Perumal
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1453712?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton

Travellers who viewed Hotel Mass also viewed

Pondicherry Executive Inn Pvt Ltd
4.5 of 5 stars 71 Reviews
Pondicherry, Union Territory of Pondicherry
Show Prices ABS:HotelCheckRates-d735428?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Sunway GRT Grand Pondicherry
4.5 of 5 stars 113 Reviews
Pondicherry, Union Territory of Pondicherry
Show Prices ABS:HotelCheckRates-d734841?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Atithi
4.5 of 5 stars 117 Reviews
Pondicherry, Union Territory of Pondicherry
Show Prices ABS:HotelCheckRates-d1229349?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 42 hotels in Pondicherry, ranked by popularity »

Been to Hotel Mass? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Mass

  • Mass Hotel Pondicherry
Address: Marai Malai Adigal Salai, Pondicherry 605001, India
Price range (per night):* 45 AUD - 64 AUD

Owners: What's your side of the story?

If you own or manage Hotel Mass, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Mass
Show the lowest price for this hotel (from our partners)
Show Prices