We came back yesterday from a really great holiday spent at the Arona Gran in Los Christianos, Tenerife. The hotel really does have the WOW factor, from the moment that you step into the reception area, and follows through the whole hotel. We chose to upgrade to suite 657 before coming on holiday through the hotel (by Email) at an extra cost of 36 euros per night. Top floor overlooking the port and los christianos beach. For this we got a superior room and a standard room adjoining. This meant that we had an additional living room with settee and chair,coffee table, fridge . Wardrobe and storage draws & additonal TV & bathroom. Two sun loungers with pads on the first balcony in additon to the three chairs with pads and table. The retractable sun shades on both of the balconies did work but the low February sun made the ineffective - probably great in the summer though. We also asked for coffee/tea making facilies - plenty of both provided and a small bottle of water (Good supermarket opposite the hotel - mostly English Goods - not encouraged by hotel but no stopped us when we got some water and milk and returned to the hotel.
The area around the hotel is what you would expect - a bit run down in places, but made up for by being quiet and safe. If you want better beaches walk through the port to Playa Vista very good sand and imenities ie WCs of a good standard on the beach areas. If you want to enter the water by the hotel we would advise you to see it at low tide as the beach shelves steeply and is very rocky indeed!
The weather ranged from 18 oc to 33 oc so we did need a jacket or cardigan on some days - but when the clouds disappeared it was very hot indeed. We often walked to the port area after breakfast on return I joined the Aqua aeorbics session (very good instructors - observing for anyone with problems ,as well as being highly entertaining. The pools are all heated but felt slightly on the cool side - need to use the toweling robes when you come out. Only thing that it needs is a hoist so that disabled guests can enter and exit the water better.
We were on full board basis - our only critism is that after a big breakfast (with real bacon and HP Sauce!! we then for lunch went into the restaurant next to the sea and could have 3 courses - the size of portions that even stalled us - which takes some doing! Then at dinner time again extensive selection of excellent quality and quantity -English style meat and veg or continental food. so much choise we would go round first to see what was on offer at that meal time. On Wednesday night it is the Black and White Gala - most people made the effort and gives you a chance to dress up if you want. We tended to make the effort each night which added to the holiday experience. On Monday night is Canarian Night where the staff dress in traditional costume and you can have your picture taken professionally - we were very impressed one photo of you with staff in costume/pictures of Tenerife and another of just you and a good picture of the hotel pool - 10 euros for the two sets which is alot cheaper than we've been quoted in other hotels. -Very good shops in the hotel - especially the shoe shop - good value and very attentive staff - not pushy but very helpful indeed.
The accessability around the hotel was very good. Three lifts on each side of the hotel to each level. I found that the stairs coming down from the reception a little problematic for two reasons- I wear vari focal lens glasses and found the pattern of the alternative steps hard to deal with altering my perception of depth and it was very difficult not to admire the waterfall opposite..The flooring is marble which I did not find slippy - there is a caution sign next to the waterfall walkway - didnt find the floor wet there apart from a trail of drips from a guest thoughtlessly coming in from the pool area obviously wet!!
I could go on and on about this hotel - we were very pleased with our week there - last year we went to the Sensatori Resort in Tenerife - this hotel we feel equalled its standard . We were so pleased with all the staff, the high standard of the hotel -pity that it was spoiled at the last minute by the Thomson reps not understanding that not getting information about taxi transferes was a major issue for us the days before departure and a shambles on the day of departure with taxi transferes organised by Thomson (by minibus 25 minutes late) - we have reported the unnessessary problems to Thomson today - this in no way was the fault of the hotel itself, they could not have been bettered - Thank you all for making this much needed holiday such a sucess.
Do upgrade to a suite - room 657 although not yet upgraded gave us so much more room - not offered b...
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