a good 3star standard apartment if a little on small side.
Good.
Good size complex and well esigned pool for families. babypool and then big pool from 65 to 200 cm.
10 min walk from marina and good restaurants, 10 mins to hypermarket and decent own shop.
Friendly and helpful people on front desk.
No real problem with sunbeds - although u had to get your own and matress and carry them to where you want them - not so good for older people.
playground and biljard table.
Bad
Breakfast buffet - sray away. Fresh bread in supermarkets and shops have good selection of hams and cheeses, yogharts etc.
Cleaning is poor. Big dustballs under beds, in corners. grubby kitchenworktop on arrival.
Traffic and be disturbing on apartments road facing - approx 40%
Having to pay 15 euro for tv - we didnt
we went in january and a lot of balconies and lot of pool area took until 10am to get sun. buildings in some way block sun form a lot of inner complex until 10 and after 4.

Just returned on the 8th Jan from a fab holiday at the HG Tenerife Sur. There was 5 of us from age 14 to 53 and we all loved it.

I would say it is expensive to eat out all the time but thats the euro! The apartments were very nice for what we paid better then we expected.

Weather was great too, a few days over cast but the rest was great! We were all made welcome from the min we arrived until we left.

I would recommend this place to anyone!

We have stayed at the Tenerife sur many times and we love it! The staff are helpful the pool is amazing and the restaurant is lovely! The only draw back is that you have to be up early inorder to get a sun bed!

Had a great holiday overall. Staff friendly enough. Apartment a tad basic and in need of refurb but liveable.
However, on our last night while we were out, ours and several neighbours rooms were broken into and property stolen (we were even one floor up!). Staff had a 'couldn't care less' attitude and appeared to be a regular situation. Police wouldn't attend - advised we had to go to City police station to report & get crime number for insurance. As it was our last night we would have been up all night so we didn't bother.
We then realised that although the patio doors and bedroom window appeared locked, the door / windows were worn so that they could easily be opened from the outside with the slightest of bodily pressure.
Not a bad hotel about 15 mins stroll from town centre, but check your doors/windows on arrival!