After reading the recent reviews for this hotel I was very apprehensive about visiting. It was my first time in Lanzarote and we booked it as a late deal. We have just returned and I found it a very nice hotel. It is a bit basic but it is very clean and the rooms are very spacious. We went all inclusive so the lack of crockery and cutlery in the rooms wasn't quite as frustrating as it would have been if we had been self catering but we did get a fridge in the kitchenette. The food was samey and basic but still found plenty to eat. The resort Costa Teguise is lovely with nice beaches, shops & restaurants and we walked down there most nights which took about 15 mins. All the staff were friendly and helpful. A couple who were staying at the same time found an army of ants in their room and they were moved straight away. The only faults we could find was that the restaurant got a bit busy at times and there was waiting time especially at breakfast, they didn't have enough saucers to go with the cups so carrying hot drinks back to the table was a little precarious and the handles on the tennis rackets looked like they had been gnawed by beavers but apart from that I thought it was excellent value for money.

Good Points:

- staff on reception polite and helpful;
- rooms clean;
- extra blankets & towels available;

Bad points;

- Poor location;
- catering and bar staff ill mannered;
- food of poor quality ( - it is a cheapish place to stay but whatever food is being presented should be of some reasonable standard - this was not - the food wasn't good)
- cannot fill water bottle at hotel - even if all inclusive - my girlfriend was ill one afternoon and required fluids - There were no shops nearby and I had to argue with bar staff and then reception to get a supply of drinking water to take back to the room to her. I was told that our water bottle would be filled just on that one occasion;
- water supply to apartments was cancelled for an entire morning of our stay, without notification;
- shabby buildings and surroundings, grass in a state;
- have to rent a kettle - £5 per week deposit plus £8 a week rental charge - despite the fact they are meant to be apartments;
- no hair dryer in rooms;
- TV in room but no remote control - therefore useless;
- apartments do not have reasonable and basic equipment - e.g., no saucepans/frying pans despite an electric hob, only one ring working on hob. No toaster;
- shower very temperamental when it comes to changing temp;
- stairways to our apartments were not cleaned;
- pool freezing;
- very dull looking apartments;

We were all inclusive at this awful hotel for 10 nights 14th to 24th January 2012.The room was not comfortable very basic 1970s style.The twin beds were institutional and it was very cold at night.The food in the canteen was of very poor quality unless you are addicted to hake in chefs sauce.A complete waste of money dont go.

We stayed all inclusive for one week and must say that the hotel exceeded our expectations - our ground floor apartment had two bedrooms and plenty of space - the food was good and we met many interesting people. Start learning Spanish by taking part in the evening bingo - all the fives cinco cinco! On our final night we drank all manner of Daiquiris - supplied by the excellent barman and resident cocktail shaker/maker Danny. Hats off to Elena and Jordy for laying on the entertainment but shoot the Birdman. We would gladly return