Our stay was reasonable, but not really what we expected.
The house is well above the road level. The signage on the main road is not sufficient, and the entrance is very hard to find. Access to the upper parking (near the house) is difficult, especially with a large car, and there is not much space there. The alternative is the lower, road-level parking, which requires a steep climb up the stairs to the house.
The promised lake view is obscured by large trees, and is available only from the "balcony". The "balcony" is actually a common corridor outside the building, used to access the apartments. There are tables there, but no privacy. No elevator, of course.
On the bright side, the staff was very friendly, giving a personal care, doing their best. The breakfast was good.
Our family apartment was spacious, clean and well maintained. An electric kettle and a microwave oven would be really nice to have in the kitchen, but there was none.
Had to pay for the Internet access, and it was available only in the breakfast area outdoors.
Notice that this hotel is also known as Residence Lago di Garda (http://www.tripadvisor.com/Hotel_Review-g659317-d2049597-Reviews-Residence_Lago_di_Garda-Torri_del_Benaco_Lake_Garda_Veneto.html)
