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Mermaid Waters Hotel: Traveller Reviews

4.0 of 5
Corner Markeri Street and Sunshine Boulevard, Mermaid Waters, Queensland 4218, Australia
Hotel amenities
Mermaid Waters Hotel
4.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    8
    20
    5
    1
    1
Date Rating
Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Don't Take the Breakfast”
3 of 5 stars Reviewed 20 February 2012

The Quality Hotel at Mermaid Waters is quite a nice hotel. The location is not ideal if you are looking to be in the thick of things in Surfers Paradise, or close to the cafes and restaurants of Broadbeach (although it is only a few minutes drive to Broadbeach). If you are looking for somewhere that is quiet, clean with well-appointed rooms then this is a good place.
The bed we had was slightly on the harder side, which was not a big problem for us, but if you prefer a softer bed it could be.

The only major issue we had was with the woeful breakfasts that are offered up. This is definitely not a 'quality' offering. I took the discounted breakfast rate offered up on check-in and regretted it. My advice would be to not take it up and go across the road to the Easy House Vegetarian Restaurant for some fantastic Yum-Cha... And I am not a vegetarian!

If the price was right and I had another occasion to travel to the Gold Coast I would stay at the Quality Hotel again... I would just skip on purchasing the breakfast.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ozFinn about Mermaid Waters Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Very comfy and clean”
4 of 5 stars Reviewed 19 January 2012

I booked the hotel on Wotif and loved it. I booked a basic Studio room and got upgraded to a Junior Suite. The Room was massive and had a great balcony to the pool. Awesome palms and very quite. On arrival i received many information and also a surprise because i mentioned it is my birthday. I stayed before Christmas and Staff was very very friendly and helpful. Every time i walked in i got a smile and a hello. Great Customer Service. Thanks again for the stay, i will be back.!!!!

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sunshinetom about Mermaid Waters Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Pretty good really considering NOT beachfront”
4 of 5 stars Reviewed 8 January 2012

Delightful spot& great quality takeaway salt&pepper tofu, pizza &fruitshop ax road. ONLY gripes :Doublebed=two king singlebeds together
:AC in can won't turnoff SO u mite wakeup with slight headache :-(

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dotcomdan about Mermaid Waters Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dalby, Australia
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Good value and very helpful staff”
4 of 5 stars Reviewed 14 November 2011

Stayed here for one night. Wasn't sure what to expect. The rooms were very clean and tastefully decorated - especially for the price we were paying. The bed was comfortable and we had a good night sleep. The restaurant wasn't quite as good value for money. My daughter wanted nuggets and chips with a jug of diane gravy on the side. Her meal came about 15 minutes before mine and without the gravy which upon asking for she got a bowl of ....gravy - certainly not diane. I had The caesar salad which was ok but I wouldn't order it again. Was ok but not fabulous. I couldn't fault some of the staff though. When checking in I had trouble getting the booking right and upon calling the hotel got less then the best assistance from the bloke who answered the phone. Yet when I called down to reception before checking out asking for assistance as I had lost my earring down the sink they were most obliging and called me on my way home to advise that it had been located and would be posted asap. Thanks to these lovely ladies. Breakfast was a buffet and disappointing. It may have been bad timing but obviously the first wave of diners had cleaned up and there was not much to look at really. Restocking was very slow and only happened about twenty minutes after arriving and having no choice to but to scrape up what we could from the remainder. There were good things about this hotel and some bad - some of which may have been circumstantial - so much so I would stay here again and see how I went.

Room Tip: It is cheaper to book directly on the internet......don't bother phoning the hotel it is about a...
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  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Killerkylee about Mermaid Waters Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold coast QLD
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“great hotel”
4 of 5 stars Reviewed 3 September 2011

at first i was a bit sceptical of its location and all but i pleasently surprised, we had a livley stay, room was big, spacious, and clean. I would like to commend "bec" at teh front reception she was fantastic, very friendly at the start made us feel very welcome :-) she was esspecially helpfull when i had lost property after leaving a+++ bec.
the staff in teh bar and gaming lounge are great too, overall nice hotel, quite friendly atmosphere. thanks

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask doglover32 about Mermaid Waters Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Mermaid Waters Hotel

  • Quality Inn Mermaid Waters
Address: Corner Markeri Street and Sunshine Boulevard, Mermaid Waters, Queensland 4218, Australia
Price range (per night):* 123 AUD - 226 AUD

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