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Diamond Sands Resort: Traveller Reviews

4.0 of 5
2320 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia
Hotel amenities
Diamond Sands Resort
3.5 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveller rating
    15
    27
    5
    6
    6
Date Rating
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Great Family Friendly Resort”
4 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

Diamond Sands is a family friendly, privately owned accomodation in a great location. Ten minutes drive out of the craziness of Surfers Paradise, you have the serenity of being home in your own apartment and the advantage of the being at the beach, without leaving the resort! The kids loved the beach entry pool with real sand as well as the toddlers pool. BBQ facilities made a great option for lunches or dinners. Would have reviewed it as a fantastic place to stay however, reception staff were not very welcoming and as per our experience, townhouse 87 with its terrible peach and blue decor and old bathroom left us wishing we were able to change our room. Lack of cleanliness lets this place down as it looked tidy and clean on the surface but you will notice stains and marks that should not be there. Kitchen was fully equipped but make sure to wash everything yourself before using. The bed covers seemed like they had not been washed recently either. The outdoor furniture provided looked like it had not been cleaned for a long while . Although we attempted at giving it a clean, it needed more than just elbow grease and soapy water. The other apartments looked inviting and fresh so perhaps those owners are a little more up to date.

Room Tip: Do not choose the townhouse near the pool no 87
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Just1Trip about Diamond Sands Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“2nd time terrible”
3 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

First time we stayed at Diamond sands we had a 2 bedroom double storey townhouse to ourselves which was excellent. Second time round and we get a dilapidated unit that was dirty and very old. Bathroom was filthy and bed must've had bed bugs cause we couldnt stop itching!!. Not to mention the ants...Kitchen was old and run down and the couches were disgusting and dirty. Will choose to stay elsewhere next time. We are also non smokers and there were smokers downstairs so we couldnt sit on the balcony cause the smoke travelled upstairs and into the unit. Bad value for $3,500 for 14 ddays.

Room Tip: Ask for the double storey townhouses.
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Maria t about Diamond Sands Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
1 review
1 helpful vote 1 helpful vote
“Good Value Family Stay”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

We had a really good stay at Diamond Sands. Was good value for money. Great location, and car park was spacious for our rental vehicle. Easy access etc. Pool is excellent. We used the BBQ facilities for a couple of nights. Apartment was spacious. Staff were very helpful. Had a poolside ground floor apartment, and didn't find it noisy. Most people are theme parking during the day, and ready to catchup on rest and sleep at night. As we did.
Agree with previous post re the glass top tables, but kept them clear of our 3 year old.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask VillaInTheVines about Diamond Sands Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Central, New Zealand
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Beautiful pool - great resort!”
4 of 5 stars Reviewed 1 January 2012
2
people found this review helpful

Fantastic pool area with BBQ facilities. We had a 2 bdr apartment. Nicely convenient to shops and bus stop with short walk to golden beach. We checked in after hours and was a total breeze. Staff were really helpful with amusement part tickets etc. We had a great stay and could see lots of other happy families with our son easily making lots of new friends!

  • Stayed February 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask antoinetteNZ about Diamond Sands Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Tropical Paradise”
4 of 5 stars Reviewed 21 November 2011
2
people found this review helpful

Gem on Mermaids beach, close convenience to Shops, restaurants, beach, city and few short KM to famous Theme Parks, Security gates at entrance, access only by auto key swipe, than hidden sandy swimming pool, great room and master bedroom, friendly manager, a invitation of always going back to same location.

  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Manukaucherry80 about Diamond Sands Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Diamond Sands Resort

  • Diamond Sands Hotel
  • Diamond Sands Mermaid Beach
Address: 2320 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia
Price range (per night):* 102 AUD - 277 AUD

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