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Royal Woods Resort: Traveller Reviews

4.5 of 5
16 Mulyan Place | Ashmore, Ashmore, Queensland 4214, Australia
Hotel amenities
Royal Woods Resort
3.5 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    3
    7
    2
    1
    3
Date Rating
Brisbane
1 review
7 helpful votes 7 helpful votes
“Biggest Dump in Queensland - do NOT stay here”
1 of 5 stars Reviewed 18 January 2011
7
people found this review helpful

This place was an absolute nightmare. There was rubbish bag at the front door. Numerous pubes in the shower, and the entire apartment smelt like mouldy, rotton onions.
The swimming pool had a huge crack along the bottom which needed repairing. This caused the pool to be subsequently closed for the time we were there.
The air-conditioning / heating did not work in the room and with no overnight on-site Manager we had no response to our phone calls to reception.
We had booked a deal that was suppose to include breakfast. This consisted of two pieces of stale bread and a mini box of corn flakes delivered to the room the night before.
Awful, Awful, Awful.
When we complained in the morning, the on site receptionist couldn't have cared less and refused to give us the Manager / Owner's contact details.

  • Stayed February 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Rocksure about Royal Woods Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
1 review
3 helpful votes 3 helpful votes
“Quiet but poor service”
2 of 5 stars Reviewed 4 September 2010
3
people found this review helpful

very quiet resort, but service was shocking... when we arrived, soap dispenser was empty, light bulb was broken and battery in remote for the iron gates was flat & the pools were dirty.
when we addressed our concerns to the receptionist the manager didnt have the courtesy to come out and speak to us. very disappointed.

  • Stayed May 2010, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask mn3101 about Royal Woods Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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17 helpful votes 17 helpful votes
“Peaceful, but ......”
3 of 5 stars Reviewed 23 February 2010
1
person found this review helpful

Stayed in a one bedroom suite. Decent size, reasonably well equiped. Had a washer, drier, but no dishwasher. The cooking facilities weren't great, 2 ring hob, very small oven, microwave, so if you a planning on eating meals at your suite might not be ideal. As you would expect had aircon.

The villa was divided into 2 one bedroom suite, connected by a hallway. Whilst we were there no-one was in the adjoining suite, but i was concerned that the noise would be easily audible, so was very relieved.

This is a gated compex about 9kms outside of Surfers Paradise. So felt very safe, but was a trek to the beaches, main area. There are a couple of small shopping centres close by for groceries, restaurants a bit further away.

Pool was very nice, great for families. There were a couple of gas BBQs in the pool area for use.

Reception staff were great - we arrived earlier than we expected, fortunately our Villa was already cleaned, so they showed us straight in.

Make sure you have a good set of directions before you set out - this place is tucked away, off the main road and maybe hard to find if you haven't planned it well (or have a GPS).

  • Stayed February 2010, travelled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask johnru about Royal Woods Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
Reviews in 15 cities Reviews in 15 cities
45 helpful votes 45 helpful votes
“Amazing Experience”
4 of 5 stars Reviewed 11 October 2009
2
people found this review helpful

We were there for the Eurofest at Surfers & Fright night at Movieworld so we decided in the last minute to make a book at this resort since all the other hotels & apartments was all occupied.

When we got there the villas look nice & quiet. We got into the reception & the receptionist was very friendly & polite. She walked us to our villa that we're staying for the night. We were upgraded to a two bedroom suite instead of the one bedroom due to all one bedroom suites were all taken.

Warning to all, even if you were upgraded it doesn't mean you can use the other spare room unless you pay an extra $120 a night! So we had the doors closed throughout our stay. Room was very clean & furniture was in great standard comfort of home.

Our dislike about this room was tv was extremely small in the living room. Had a look at the gaming room & the gym but gym was so tiny.

Yes, you do need a car to stay here. It takes roughly about 7 - 10mins to Surfers & all the beach location & shopping.

We would like to stay here again.

  • Stayed October 2009, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask GucciBabe about Royal Woods Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Yilkes!!!!”
1 of 5 stars Reviewed 3 February 2008
3
people found this review helpful

Upon arriving and being shown to a House which has been converted into two "villa's" by putting a bedroom door halfway through the house, there was no way I was going to stay there.

The screaming of two kids in the other half of the house while the check-in lady was showing us the "villa" was embarrassing for her and mildly amusing for me as she went round the back of the house to tell the family in the other half that there was now guests in the front of the house...

Needless to say, we decided not to stay the night.

Refund promised and delivered back to credit card without much hassle.

  • Stayed January 2008, travelled as a couple
    • 2 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask hend0 about Royal Woods Resort
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Additional Information about Royal Woods Resort

  • Royal Woods Hotel
Address: 16 Mulyan Place | Ashmore, Ashmore, Queensland 4214, Australia
Price range (per night):* 138 AUD - 224 AUD

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