ON arrival the man made us feel unwelcome and accused us of lieing about our 3rd child (2 1/2 at the time) as we were told when booking through a travel agent that it was fine for our toddler to share an excisting bed. Made us feel like we were trying to smuggle in an extra child.Wanted us to pay more money and when I tried to explain what we had been told from travel agent he rudely said thats why people should ring sandpiper direct. I suggested that the miscommunication was between him and the travel agents and that was something he should sort out NOT ME. So then he told me we would have to pay for a new mattress if our youngest had an accident while sleeping.. ( ummmm isnt that what nappies are for...).. ..The bathroom and kitchen needed a good scrub.The curtains in the main room hardly blocked out any light so the neon sign out the front of our bedroom made sure that we never needed to turn a lamp on. When we needed fresh towels (as we stayed 11 nights) manager said ,your the ones with the extra child, my wifes not happy about that....while sitting at the pool watching our kids swim my husband was told off as he had a can of coke, I can understand no glass at the pool but a can of softdrink....BUT it seemed if you where over 60 and a regular you could drink and eat whatever you liked next to the pool.. So rude management, old dirty rooms, uncomfortable bed, only good thing going for this place is its location. NEVER AGAIN.
