I was totally blown away with both the service and the quality Santa Anne By the Sea provided to both myself and my travel companion! We stayed for nine nights in a clean, tidy and open one bedroom apartment. All of the facilities were up to standard, and we didn’t experience any type of problem (maintenance wise) during our stay. We loved the close access to the beach, shops and bus stops to numerous attractions, but the highlight was most definitely Jack the Manager. Whenever we had questions or needed directions he was happy to help us. My favourite experience of Jack was when the weather turned south. Unfortunately for us we got caught up in some heavy rain, and although Pacific Fair shopping mall was only 5 minutes away it was impossible to venture outside. Jack ordered us a taxi straight away, but when it didn’t show up he took us over in his car. This was the case not once but twice during our trip- something you wouldn't expect or ask a manager to do! He also recommended cheap local restaurants which were really good value. Overall I would recommend Santa Anne By the Sea to anyone thinking of staying in Broadbeach, and I will continue go there as long as Jack is the Manager! Best trip to Australia yet... and I'm only 18!
