I stayed here with my boyfriend and two friends. upon arrival we were lectured about how if we carried on like children is would not be tollerated by the manager. Staff were incredibly condescending and rude. We had originally booked a room on the 7th (top) floor in one of the two story apartments, and upon check in were advised that we were being "upgraded" to "superior room" which was 2 stories below, mouldy, water damaged with broken appliances. I informed staff of the water damage to ensure bond would not be with held for damage not caused by us, and when i expressed concern about the mould the receptionist simply said "we are aware of the state of your room". Security continually knocked on our door to ensure there were no "unauthorised" visitors, and it felt as if the manager was watching us. I would not reccommend this hotel to anyone, despite its locality to the beach and restaurants. There are plenty more appartments in the surrounding streets with better quality rooms. Furthermore, after our stay we were informed that the bond would be put into our allocated bank accounts, however $90 each was withheld due to "1 broken bed slat". This damage must have occured during a previous visit, as we ended up having to bring in an air mattress to sleep on because of the incredibly uncomfortable "double bed" (two singles pushed together), and the other guests slept on the fold out sofa bed which had no slats.

Lastly the BBQ area that was "welcome to all guests" had no gas, and after informing reception they told us that they had no replacement tanks.

Incredibly disgusted with the hotel. Would not reccommend it even as a last resort.

Whether it be for leisure or business I will never stay there again. The room was dirty. Mold on the bedroom window and the bathroom ceiling. Dirty cloth mark smeared all over the kitchen table, items on the floor that hadn't been vacuumed up from previous visitors.The toaster was broken and too filthy to contemplate eating toast that was cooked in it. They did provide a new toaster after I mentioned it and said they'd send someone to clean the room but all they did was wipe the mold off the shower ceiling. Nothing else was cleaned.

The blinds were in poor condition and did not block out the light.

It is on the highway and does not have double glazed windows so is extremely noisy.

It was impossible to sleep. Stayed one night to try it but my four colleagues and I all decided we needed to move from there the very next day at our own expense.

It was booked online and there was no refund for the nights we didn't stay.

It has a 3 or 31/2 star rating but I think it is more like 11/2 stars.

Room was poorly maintained and dirty. Furniture and decor throughout the apartment was broken, incuding the TV which did not work at all. The staff were extremely unprofessional, rude and condescending. When feedback was provided to the staff as a courtesy to the next guests occupying that room, it was immediately insinuated that we were responsible and liable!! A perfect weekend ruined by the treatment of the staff towards paying 'guests'. Will never stay here again, and despite the location would not recommend this motel to anyone. Shame!

The staff, especially the female manager were incredible rude! i've stayed at hundreds of hotels and apartments all over the world and have always been treated well and respectfully. these people treated us like second-rate citizens. the worst service i've ever ever encountered! if you want to enjoy your holiday without being "watched", "looked down on" and "harrassed", then believe me there are many many other much better places to stay.