Me and my partner stayed at Mantra Phoenician recently for a week. The hotel is in a great location, right near all the clubs, restaurants, supermarkets & beach. I wouldn't come back to this hotel as there are a lot of better options in Broadbeach that are more modern and more accommodating. Our apartment didn't get serviced the whole time we were there and then later finding out that they only service the apartments if you are staying 8 nights or more, we had to pay extra if we wanted more clean towels. We also found the carpet to be dirty and stains on the curtains; also the bathroom floor needed cleaning.

The staff were very nice and we did enjoy our stay, we also liked that the parking was complementary which was great as we had a hired car for our holiday.

i would like to start with the quick check in that we had... (a deposit of $200 is needed and its fair enough because its worth it). Very nice design from sculptures to pool to the indoor spa, sauna and pool !! The Most important is LOCATION, everything is just so close and buses are also easy !!

second, as an appartment, it was very good in space and more than enough. it was really nice one although when i knew I am on a low floor, i expected it to be noisy but the good thing is I SLEPT SO DEEP AND IT WAS VERY COMFORTABLE. however, i would like to point out something, for a three night stayer, it would have been nice to have at lease a basic clean up or service, and extra towels at lease one complimentary and then for long stays pay 1.50 which is understandable... BUT AGAIN it was a great one and I love it !!

Staff are nice and i like the informative guide books in room.. It is helpful and entertaining !

We very much enjoyed our stay at the Pnoenican over the holiday period. We were on the 2nd level apartment 1204 which is 2brm 2 bathroom. We had 3 adults & 2 11yr old children & overlooked the pool. The pool is excellent Cleaned every day & large enough to actually swim. You can watch the children from the balcony. The view obviously from the 2nd floor is not great but for family with children it was perfect. The gym is excellent. Clean & good aparatus. The indoor pool is also very good if it gets a bit colder. The lifts are fast & we did very little waiting. We were in the East tower & great for the sun in the morning. There are several entrances to the resort which we found very good depending where you were going for the day. The location was perfect for shopping with a supermarket in the oasis center & plenty of resturants & the mono rail to the casino also in the center. All with easy walking distance. The beach is a bit of a walk & the surf strong for smaller children but we spent most of the time in the pool.
The apartment was a bit tired with a need for a face lift but in saying that we had balconies off both bedrooms & the lounge which was great. The air con was excellent in both bedrooms & lounge. The kitchen was well fitted out with all you needed. The aparment was roomy & the TV in the lounge was a good size. There was also a TV in 1 bedroom.
A very good holiday was had by all & would say the best property we have so far stayed in the Gold Coast for a relaxing holiday for a family.

Check in staff pleasant. Free parking for resort guests. Walking distance to shops,casino, restaurants and beach. No street noise when inside the unit. 2 pools and spa.