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Mantra Bel Air: Traveller Reviews

4.5 of 5
2633 Gold Coast Highway, Broadbeach, Queensland 4218, Australia (Formerly Pacific International)
Hotel amenities
Mantra Bel Air
4.0 of 5 stars 91 Reviews
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91 reviews from our community

What travellers say about this hotel
  • Bedroom apartment(5)
  • Indoor pool(3)
  • Dining table(3)
  • Very clean(3)
Traveller rating
    26
    33
    17
    6
    9
Only show reviews for Family (43) | Couples (25) | Business (3)
Date Rating
Auckland Central, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“fantastic stay”
4 of 5 stars Reviewed 11 February 2012

On arrival we discovered our travel agent had mucked up our itinerary. Monica in reception was amazing and after a day or so had righted everything and having done this made our girls trip away magic. The apartments are close to Pacific Fair shopping centre, jupiters casino & close enough to walk to broadbeach shops as well. You are on a main route to the zoo & Surfers Paradise. Pool was clean as was the apartments. All in all great place to stay & the staff are fantastic. I would definately stay here again.

Room Tip: If travelling with a groups ask for one of the larger one room apartments as it has 2 couches etc so...
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  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Mishy001 about Mantra Bel Air
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajesh Shetty, General Manager at Mantra Bel Air, responded to this review
14 February 2012
Thank you for taking the time to post your reviews.
We are pleased to hear that you enjoyed your stay with us and also found all our facilities to your satisfaction. I have shared your compliments with Monica and the rest of the team.
It was a pleasure to have you as our guest and we look forward to welcoming you back in the near future.
Kind regards
Rajesh Shetty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great location, great room and facilities, would recommend”
5 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

We stayed at Bel Air in December and thought it was great value with a beautiful pool area and the room was spacious and well appointed. This is not the most modern ritzy apartment but it has a good quality feel about it that we have not found in some of the more modern apartments around the same area that we have tried in recent years. For families the location is ideal because so many things are within an easy walk - shopping, the beach and great restaurants and nightclubs are all within about 10 mins walk. It has an advantage over the more central Broadbeach apartment in that it is quieter at night and you are not woken at 6am by the garbage trucks!
Overall we certainly recommend Bel Air as a good value apartment. We will certainly return.
Having read some of the other recent more negative reviews I can only assume some of them were unlucky as we could not fault the place.

Room Tip: It is worth paying extra for the Ocean view rooms.
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Voiceofwisdom about Mantra Bel Air
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajesh Shetty, General Manager at Mantra Bel Air, responded to this review
8 February 2012
Thank you for taking the time to provide feedback on your recent stay.
We are delighted to hear that found the location,room and the facilities to your satisfaction.
We look forward to welcoming you back at Mantra Bel Air.
Best regards
Rajesh Shetty
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UK
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
34 helpful votes 34 helpful votes
“not really 4 star....”
3 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

the outside of the Bel Air is ok and photos make the pool appear bigger than it is. The inside of the rooms are definitely not 4 star - more like 3, maybe 3.5 at a push. Also if you are travelling with an elderly person or do not have transport it is a nightmare as it is too far away to walk places.

Room Tip: if you do decide to stay, ask for room high up with a view.
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  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask KayeLondon about Mantra Bel Air
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajesh Shetty, General Manager at Mantra Bel Air, responded to this review
27 January 2012
Thank you for taking the time to provide feedback on your recent stay.
I am sorry that you were disappointed with some aspects of the apartment . We are in the process of refurbushing some of the units.
We do hope to have the opportunity to welcome you back.
Best regards
Rajesh Shetty
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Sydney, Australia
2 reviews
“Mantra Bel Air the Perfect place for your Holiday”
5 of 5 stars Reviewed 23 January 2012

The Mantra Bel Air staff and facililties were excellent. The service, generosity and hospitality we received from all staff was far beyond our expectations. We had a wonderful stay, and we will certainly stay there again.

Room Tip: Corner suites are perfect, light and warm and comfortable
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rene M about Mantra Bel Air
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajesh Shetty, General Manager at Mantra Bel Air, responded to this review
26 January 2012
Thank you for taking the time to write about your experience with us.
I am delighted to know that you were happy with our service provided by our staff as well as our facilities.
We are glad that you enjoyed your stay with us and look forward to welcoming you back again soon.

Best regards
Rajesh Shetty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
“Good accomadation and good locaction”
3 of 5 stars Reviewed 15 January 2012
2
people found this review helpful

We had 1 bedroom apartment with pool view, good size apartment,friendly staff, 10 minute walk to beach and restuarants, close to pacific fair shopping centre and casino would stay there again.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Teresa C about Mantra Bel Air
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajesh Shetty, General Manager at Mantra Bel Air, responded to this review
17 January 2012
Thank you for taking the time to post your reviews.
We are pleased to hear that you enjoyed your stay with us and also found all our facilities to your satisfaction. We have taken on board your comments regarding housekeeping and will address this with our Housekeeper. It was a pleasure to have you as our guest and we look forward to welcoming you back in the near future.
Kind regards
Rajesh Shetty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Mantra Bel Air

  • Mantra Bel Air Broadbeach
  • Mantra Bel Air Hotel Apartments
Address: 2633 Gold Coast Highway, Broadbeach, Queensland 4218, Australia (Formerly Pacific International)
Price range (per night):* 131 AUD - 279 AUD

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Mantra Bel Air
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