Beautiful beach, gorgeous setting, accommodation fabulous in construction.
BUT!
I'm afraid that I have to agree with the poor review by saxeldgmn and some!
Very very disappointed with quite a few aspects and unfortunately, no, the owners aren’t forthcoming in sorting problems or overseeing the 'hotel' side of the business. They ARE very very lovely people etc but they are not doing 'paying guests' any favours. As there are lots of 'free-staying' folk staying here, and any reader should bear this in mind when reading Sandele reviews on here!!
And unfortunately the number of free-stayers only added to the feeling of being ripped off, as I guess the paying guests subsidise the freebies?
A significant number of staff encountered were clearly unhappy, although very friendly and nice; it’s a vicious circle, unhappy staff=poorer service=disgruntled paying guests. Got hounded by some staff, including requests to leave them a big tip (1000 dalasi for each staff member was suggested!)
Accommodation not 'checked' by anyone, therefore attention to detail sadly lacking, as mentioned by the earlier reviewer and a lot more besides. If it was cheaper one might not be bothered (or when it's free, not bothered at all). It's very over-priced in terms of value for money and quality.
Interesting to find out that staff can recall no repeat guests, except the 'freebies' of course; and I'd go again if it was free instead of paying for the non-existent "sumptuous development” and "luxury" described on their site!
Sandele could be fabulous, and could offer something unique with a bit of work, and if the lovely owners looked at it through the eyes of paying guests.
Try this please M & G, you have a beautiful concept - depends which way you want it to go.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC