Next stop on our trip was Unguja, which we had selected as a bit of luxury in a part of Zanzibar we have not been to before (spent a lot of time on the island in the past).
We got a taxi from the street (way cheaper than organising transfers from hotels before arriving) for the 1 hr trip from outside Tembo House. on the way there is monkey sanctaury and a snake farm, should you wnat to stop off.
Unguja is clearly a very nice place – amazing accommodation, nice peaceful setting. On arrival i thought this is the sort of place i could spend a very long time, nice rooms, lovely pool and good facilities. Was worried about some comments are made about the fact that there is no beach and whilst this is true for much of the day, the beach is also available for much of the day, with lovely powdery sand – probably the softest sand i have seen on a beach, true the sand is often wet, but a short walk up the beach will get you to some dry sand at low tide. Walking along the foreshore is also fun and there are reefs off the beach if you are prepared to swim.
The restaurant is great with lovely well prepared food. I think there could have been a bit more variety at lunch – always the same menu for four days if you didn’t fancy the daily set menu (often the set-menu incorporated bits of the usual menu).
Breakfast was fantastic and dinners were lovely too.
The service was usually impeccable, though an incident where one of the staff told my girlfriend to “drink out of a bottle, if she couldn’t manage to carry glasses and bottles” (as he wasn’t going to help her carrying the order) suggested service could be a bit hit and miss....
One night it was my girlfriends birthday and they offered to seat us down close to the sea as opposed to the restaurant, which was nice except for the fact that there was some raucous drinking by a member of staff and other guests at another table set up close by (another birthday) which made the whole experience a lot less than romantic, in fact put a real downer on the visit.
We fitted in some diving whilst we were there (not as a good as elsewhere in Zanzibar), though is straight from the hotel and also a dolphin trip (the dolphins come right in front of the hotel, so we saw them every morning) – if you are on a dolphin trip in Zanzibar, you will probably come here via a long road trip. The trips look stressful to the dolphins (though probably as stressful for the humans taking part).
I was not feeling well on the last day and we were given the option of a late check-out which was gratefully appreciated.
On balance i would say a lovely place to visit with a stunning/amazing room (would definitely go for a sea view), the lack of a beach was not of concern. For the price i would have expected a bit better service 100% of the time, well worth a visit!
Room Tip: go for a sea view....100% that's the reason for coming here....
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20 January 2012
Thank you very much for your informative review, your kind comments about our accommodation and staff and also for your more critical comments. These help us in improving the quality of our lodge and the service we offer. We sincerely apologise for the situations where our service did not meet your expectations. Ralph and I will be even more alert on this in the future. One thing that we kindly ask our (future) guests to do is to let us know immediately when you feel there is something we could do better. This helps us, the staff and the guests a lot because then we can take immediate action.
Some general information about our lunches: we work with a daily varying suggestion of the chef with a one week rotation (a three course lunch). For guests who prefer something different we have a small lunch card with a choice of sandwiches, salads, snacks, chilled soups, and four different main courses (sometimes one of these is part of the daily suggestion). If needed, we are always able to do something outside the menu.
With warm greetings from all of us at Unguja Lodge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC