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Princesa Yaiza Suite Hotel Resort: Traveller Reviews

5.0 of 5
Avda. Papagayo, 22, 35580 Playa Blanca, Lanzarote, Spain
Hotel amenities
Princesa Yaiza Suite Hotel Resort
Ranked #1 of 40 hotels in Playa Blanca
4.5 of 5 stars 858 Reviews
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858 reviews from our community

What travellers say about this hotel
  • Very good(67)
  • Pool area(43)
  • Sea view(43)
  • Kid Club(31)
  • Buffet restaurant(30)
  • Half board(14)
  • Japanese restaurant(13)
  • Young children(10)
  • Staff were friendly(10)
  • Block D(9)
Traveller rating
    552
    198
    70
    30
    8
Only show reviews for Family (360) | Couples (322) | Business (13)
Date Rating
Ireland
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
“Is this really the best hotel in the Canary Islands?”
4 of 5 stars Reviewed 10 February 2012
9
people found this review helpful

"It's a well-known fact that this is the best hotel in the Canaries" - those were the first words from our holiday rep at the start of our first full day staying at the Princesa Yaiza. By that stage, we already had a few nagging doubts, but more of that later.

First, the good points. This a very good hotel by any standard. The location is great, a short walk from the heart of Playa Blanca and a multitude of decent restaurants along the buzzing seafront. The suites are a good size with separate bedroom, living room and excellent bathroom. The hotel public areas are spacious and decorated to a high standard. The staff are friendly and helpful and the place generally was kept spotless inside and outside the rooms. There is a good choice of eating options in the hotel and I thought that the general standard of entertainment in the evenings was pretty high.

So a good hotel ... but not perfect. When we arrived, the receptionist happily informed us that our room had been upgraded to a suite at no extra charge. When we opened the door we were a little disappointed. The view on one side was a very long corridor, on the other a hedge. The place was dark with a very strong, persistent odour of stale water from the bathroom that would not shift. It felt like a dungeon. We asked if a change would be possible and a note duly appeared under the door first thing in the morning. We could have an "excellent" sea-view room for an extra 30 Euro per day. It would be free about noon. We accepted. In fact, we did not get in until 7pm after waiting around all day and checking availability regularly. The new room itself was as described, with stunning views over the sea but the transition could have been handled much more smoothly.

The hotel also lacks a little finesse in terms of food. Apart from daily breakfast, we had snacks on a few days and one evening meal. This was a disappointment. At a set cost of 72 euro for two excluding wine, this was poor value compared to the superior restaurants within a few minutes walk. The service was anything but slick, and to be honest, the food choice was not that great for buffet style. The plastic flowers on the table didn't exactly help the look either.

The hotel also seemed to struggle a bit with the unseasonably cold weather. It took three days to crank up the patio heaters and stop the automatic doors from sending a chilling wind through the upstairs bar. The fact that the singer needed to wear an overcoat should have been a good enough hint.

These are niggles, and should not detract from the fact that this is a high quality hotel. Several of the guests during our stay were return visitors and it is understandable why. Is it the best hotel in the Canaries? Last year, we stayed in the Atlantis Bahia in Fuerteventura. Its location is not as central as the Princesa Yaiza, but on most other counts we think it probably has the edge.

BEWARE Lanzarote tour operators are careful to advise on purchasing cameras and electrical goods from a recommended reputable chain. This chain does not have shops in Playa Blanca. I experienced a well-rehearsed scam in one shop. In general, for high end equipment, the prices in the Canaries struggle to match the deals available from the main UK providers.

Room Tip: Go for higher floors. A lot of guests seem to ask for room changes.
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ireland
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
31 helpful votes 31 helpful votes
“Honeymoon Heaven”
5 of 5 stars Reviewed 7 February 2012
7
people found this review helpful

We picked this Hotel for our honeymoon based on other reviews on TRipadvisor and can I just say we were not let down.

From start to finish this Holiday was just special. The welcome you receive when you arrive is top class. Our bags are taken away and were are given some champagne to make us relax. Check-in is very relaxing.

Our room was on the top floor overlooking the pool and ocean view. Well worth the money as the balconies are all really big with sunchairs so you can comfortably relax with some wine or champagne and look at the beautiful ocean.

The swimming pools are lovely. We always went to the second pool at the bottom of the complex as most children go into the other pool. The sunchairs in the water are just so relaxing plus the jacuzzi is nice to relax the muscles. We would recommend the juice bar also which serves fresh smoothies during the day. Be prepared to wait 10-15 minutes as they prepare them fresh but well worth the wait.

The restaurants are really nice with two to choose from if you are going half board. Food was really good with a wide variety of choice. We ate in the town a few nights for a change but this was no fault of the Hotel. Breakfast was also very good. My wife loved the area outside the restaurant where people were making fresh smoothies for people. Its these little extras that make it 5 star. They have champagne for breakfast also but even though we are irish this is too early for us to start drinking :0)

Night time entertainment: There was entertainment on every night but we didnt attend as this is more for families and elderly people. We were on our honeymoon so we wanted to go abit mad so we headed down to the nearby town every night which is 5 minutes away. Some really good bars with something for everyone.

SPA: My wife attended the spa and even though it is costly she really enjoyed it and went back two more times.

Car Hire: We hired a car from the Hotel and the service was excellent. Its well worth hiring a car as Lanzarote is very easy to drive around.

Conclusion: We would highly recommend this Hotels for Honeymooners or people that want to treat themselves to a relaxing Holiday in a 5 star resort.

Room Tip: Top floor and Pool/Sea View in the main complex.
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Senior Contributor
49 reviews 49 reviews
Reviews in 33 cities Reviews in 33 cities
128 helpful votes 128 helpful votes
“Fabulous”
5 of 5 stars Reviewed 4 February 2012
3
people found this review helpful

We stayed here again on the occasion of a "significant" birthday and notified the hotel in advance. Simply put, they couldn't do enough for us. Apart from the upgrade, complete with complimentary cava, chocolate strawberries and birthday cake, they also returned my lost camera (without me having even told them I'd lost it) and provided cranberry juice for breakfast when we suggested, in passing, that it would be a good addition to the breakfast buffet. This is a lovely, spacious, clean well maintained hotel with a perfect position between the Marina and the town, with their many restaurants. We ate in the Japanese restaurant (a real treat and well worth it) and the tapas in the courtyard which must have been the best tapas I've ever had (and I've had a few). A champgane cocktail on the bar terrace is also to be recommended. The spa was a bit disappointing - the treatment room could have been a bit warmer and the experience improved by a an explanation of the facilities and better aftercare.

Our room overlooked the pool (great view) and the sea. Having stayed here before, the location of room is important both for the view and depending on what time of day you want the sun. Certainly a room on a higher floor is preferable too.

We'd definitelty return, perhaps when the weather is a bit warmer, although the idea of Christmas and/or New Year here would be extremely appealing.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warrington, United Kingdom
Senior Contributor
26 reviews 26 reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
“Complete luxury”
5 of 5 stars Reviewed 2 February 2012
7
people found this review helpful

A 5 star hotel with 5 star amenities. From the moment you walk into the Princess Yaiza you realise you have come into a special place. The decor and interior to the hotel is amazing, wood, walkways, water, candles, shrubs and trees all very relaxing and a very chilled atmosphere. The bar areas and lounge very relaxed and seatees to wind down in. Even the hotel public toilets in the foyer are wonderful!!!

The staff are very good and nothing is too much bother. the food exceptional however the hotel restuarant is self service so if you go out of "busy periods" more sedate. There are other restuarants and cocktail bars which do provide highter end costs but as a treat worth the money.

Rooms a good size and we made sure we had a sea view which was great. Comfortable beds with all the requirements and needs for your stay.
The pool area is spacious but you do need to get there early if you want a few beds together in a specific place, however there is a vast choice.

It is truly unique and a place you will want to visit tyime and time again. I would highly recommend it. You will come away wanting more......

  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brussels
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Did we really have to come back home ?”
5 of 5 stars Reviewed 31 January 2012
6
people found this review helpful

We just came back from 12 days at the Princesa Yaiza, and we really wish we could have stayed longer. It's our first visit to the hotel (and Lanzarote, though we've been a couple times to Mogan, Gran Canaria), and we are really happy with our stay.
We traveled with our 8 month-old baby, and stayed on B&B (we usually do so in order to have some flexibility). Upon arrival at the hotel we were happily surprised by an upgrade to a Junior Suite (we had booked a superior double with sea view). The suite was very roomy, with a gorgeous to the sea, a terrace and a small kitchenette (microwave, sink, small fridge, electric water boiler) that really helped with organizing the baby's meals.
The whole hotel is decorated Canarian style, with nice furniture and an impressive indoor "jungle". There are 2 big pools overlooking the sea (one is salt water, and can be cold in winter). Be aware that the area can be windy, so make sure you bring some wind breakers.
There is plenty to choose for breakfast. There are also "a la carte" restaurants on-site for lunch and dinner, aside from the buffet ones. We tried the Chiringuito for lunch, and I must say the quality of the food (and service) was very good. The restaurants on the "public side" of the hotel (i.e. can be accessed by non-guests from the sea) are also very good. Prices are however a tad higher than the other restaurants in the area (Playa Blanca or Marina Rubicon).
There are plenty of activities for kids.
The staff is really friendly and helpful.
The beach in front of the hotel (right accross the promenade) is very nice (Playa Dorada), sheltered from the wind, with a superb view of Fuerteventura and Isla de Lobos.
From the hotel it's very easy to walk to either Playa Blanca or Marina Rubicon. Restaurants are way nicer in Marina Rubicon (there are a couple tourist traps in Playa Blanca). We would for sure go back to El Mirador, Casa Brigida and the Afrodite Lounge Bar !
Driving around Lanzarote is a very nice experience, don't miss it, as the island is really one of a kind ! We rented our car with Cicar, good value for money, good service. There are plenty places to visit, and all are easy to reach from Playa Blanca… don't miss the Jameos del Agua, Yaiza, the Fundacion Cesar Manrique, Haria, Famara and or course Timanfaya.
If you are interested in scuba diving, I truly recommend the Rubicon Dive Center (www.rubicondiving.com)... very well staffed and organized, they even offer tech diving !

Room Tip: Rooms on top floors with a view to the sea are really nice
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Princesa Yaiza Suite Hotel Resort

  • Princesa Yaiza Suite Hotel
  • Princess Yaiza
  • Princesa Yaiza
  • Princess Yaiza Lanzarote
  • Princess Yaiza Hotel
  • Princesa Yaiza Hotel
  • Hotel Princesa Yaiza Suite
  • Princess Yaiza Hotel Lanzarote
  • Princesa Yaiza Lanzarote
Address: Avda. Papagayo, 22, 35580 Playa Blanca, Lanzarote, Spain
Price range (per night):* 199 AUD - 394 AUD

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