Stayed for 9 nights September 2011 in a double room with no balcony. When booking I wasn't made aware that a balcony costs extra. This is fine when on city breaks, but a Spanish beach holiday hotel without a bolcony (unless you pay extra, €19.95 per night) is the first I've ever heard!
The hotel guests were a mixed bunch of Europeans, mostly German, which isn't actually a bad thing. The most embarrassing guests were in fact, British (hangs head in shame).
The bedrooms have a boutique style finish to them which is a refreshing change from the usual 1980's orange/yellow/blue eye assault that most Spanish hotels seem to offer, although it was on the small side.
The beds are awful. If you are over 6ft like me & my wife, then you will not sleep at all well with your feet dangling over the edge! I've stayed in plenty of hotels with 2 beds pushed together to make a 'double', but these beds are genuine single size, the type a child would normally sleep in. Very poor.
The food was of a fairly good standard, so can't really complain there. The a la carte menu is very limited, but there is plenty on offer at the buffet.
Coffee! As mentioned in earlier reviews, the hotel has a really odd coffee policy. At breakfast you can drink as much as you like from the coffee machine (which actually serves proper coffee and tastes great), but this is switched off at lunch & dinner. So if you want a coffee after dinner say, you have to leave(!) the restaurant, walk to the bar (which is next to the restaurant) and order seperately. (No other drink is handled this way, with the waiter service bringing drinks from the bar directly to your table.) How very very odd!
The staff in the restaurant and bar were very friendly and efficient, so that was a relief. However, the staff in the sister Hotel Tanit were not so friendly, possibly due to the aggravation they receive from their guests (it's a classless hotel with 'entertainment' by the pool - essentially some idiot shouting through a microphone when you're trying to relax). Both hotels are in the same grounds, with all reception services handled by the Tanit, including booking in, so you can't avoid the Tanit which is a BIG shame.
Another issue with the Hotel Cala Gracio - sunbeds!! Hotel Tanit guests can use the small Cala Gracio adults only pool, which would be fine except the Tanit is huge compared to the tiny Cala Gracio, so expect your sunbeds will be taken (towels on sunbeds at dawn? Oh yes!). Every day we had to negotiate a crowded pool area, which is mostly Tanit guests and their rather large frames, flopped over the sun loungers. One couple we met had complained to the management that they struggled to get a sunbed in the hotel they booked and paid more money for. Total joke!
If you must be near Cala Gracio beach and insist on an all inclusive holiday, then I would book and pay less for the Tanit and just go and get your towel on a Cala Gracio sun lounger!! You'll still be able to hear the 'entertainer' and the pumping euro-pop nonsense from the Tanit, so what's the point paying more?!
Will we be going back? What do you think?!
Room Tip: Balconies cost extra. Get your towel on a sunbed at dawn.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC