Just returned after a great stay at the Orosol. Having worked in hotels before I was really impressed by the level of service on the desk – the staff and one receptionist in particular are always ready to help and impart their knowledge on what to do and where to go in Ibiza. The service there really is special. The rooms are nice too and very reasonably priced.
Being my first time to Ibiza I wanted to choose a hotel that was safe and where we had no worries for our belongings.
I really hate to say it but having left our room for a couple of hours, we returned to find our remaining cash of about €110 missing from our room, where I had left it still in the euro wallet, under a pile of clothes in the wardrobe. My iphone next to it had not been taken. The maids had been in the room and there was a neighbour at the end of our corridor. I hadn’t taken a safety deposit box due to the great reviews on Tripadvisor and the fact that a safety deposit box cost €3 a day – I’d trusted these reviews, and the hotel. I also felt really uncomfortable complaining to the reception as they are close knit staff too, so I came away feeling worse.
I’d recommend the hotel to provide free safety deposit boxes in the future if your cash is stolen from your locked room. It was a real shame that this happened.
