Let's start with the good thing - location - really excellent close to sea and very quiet also the SPA is quiet oK.
Now to the negative part.
They charged us 166 EUR!!! per night for a hotel room which is more like a youth hostel or max 2 star hotel. All the rooms are very old fashioned and needs urgently a renovation also the De-Luxe ones.
The friendlyness of the personell is typical Estonian so don't expect some special treatment.
When we entered our room the bathroom was cold (and stayed cold), only 2 old small towels, old small TV, no bath robe (for a SPA hotel), no mini bar, no drink water. It was also not possible to buy a small snack during lunch time or after the SPA.
In the early evening the hotel have had a electricity breakdown. No lights at all. Ok could happen - but nobody take care on us. The room was dark, the corridor was dark. Even at the receiption they were not able to help us with candels.
Next day:
The breakfast was not acceptable – dirty chairs, dirty knifes and forks, no orange juice …….. without having a breakfast we decided
to leave immediately because our goal was it to have some relaxing days.
The best at the end they charged me for the full 3 days and I'm waiting since 6 month for charging back the amount.
This was really by far the worst experience in my last years with hotels and I’m really traveling a lot.
- Laulasmaa Hotel Tallinn
