This was the worst hotel I ever stayed. I stayed there for 3 nights and this were 3 nights too much. As another traveller said already, there used to be a kitchen in the room, but they closed it with "wardrobe doors" which can't be opened. But they obviously forgot to unplug the fridge behind this doors and this one started making horrible noises every 20 minutes. You can imagine how my night was. The rooms are more or less clean but the bathroom was smelly, humid, old and dirty. The shower curtain didn't see a washing machine for ages and it smelled like that. Speaking about curtains, there was a big window and I wanted to let the light inside, but the right big curtain was broken and I couldn't open it. I told that to the reception desk and went to work. When I came back 8hours later, the curtain was obviously touched but....... they just closed as well the left one..... unbelievable. The breakfast is for a healthy eating person to avoid. No fruit, no yoghurt, nothing. The glasses stick on the plastic tray, the cups are dirty, the coffee lukewarm.... NH posts everywhere "24h food service".... yeahhhh, you can order from your room with Telepizza! What a service. Sure you have to use this service or you take again a taxi, because there are no restaurants around. Honestly, I am travelling a lot and I can get angry seeing hotels like that. Do it good or leave it I would say. I will never ever come back! Promised.
- Nh Hotels Madrid
