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Karellion Hotel: Traveller Reviews

4.0 of 5
23 G. Lekka, Loutraki 20300, Greece
Hotel amenities
Karellion Hotel
Ranked #22 of 33 hotels in Loutraki
3.5 of 5 stars 2 Reviews
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2 reviews from our community

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Athens, Greece
1 review
2 helpful votes 2 helpful votes
“Extremly dissapointing/Unprofessional staff”
2 of 5 stars Reviewed 23 August 2010
2
people found this review helpful

I had a very disappointing experience arriving there. As you get in you are welcomed by a pipe smelly old entrance with a manager that has no sense of professionalism. I booked a sea view room with balcony, but I received something totally different. Technically there was a sea view, if you were staying on a spot but mostly was parking and garbage view. The balcony was technically there, but you couldn't actually use it as it was room only for opening the door. When confrontation with the staff, their responses was absurd: you staying here 2 nights and the room is big so I should be happy;if you were coming a day earlier you would have got the room that you wanted, but now its not available.


The hotel itself is very old and not modernized at all. They have a mix of old furniture, with no relation between them. There is not bathroom ventilation. The only positive thing I can think of is the bed, that all. They didn't even troubled to clean the room or change towels.

Definitely its not a 4 stars hotel and the staff pulls the stars even lower.

  • Stayed August 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Nicosia
1 review
1 helpful vote 1 helpful vote
“Very disappointing”
2 of 5 stars Reviewed 7 July 2009
1
person found this review helpful

I come from Cyprus, and with a friend we arrived at the Karellion Hotel during our Greece visit for the Acropolis Rally. We liked the location and the hotel looked very quaint on the outside so our spirits were up.

However, the creepy managers were our first clue that not all was as it seemed on the outside. The reception area was alright, but very dark, because the older manager was sitting in the main sofa watching TV and smoking a pipe all day long - I am not kidding. All day and all night if his shift allowed. He made weird comments and often tried to be polite and engage us in conversation as soon as he realised we were Cypriot, female, and could speak the language (his English was terrible), but there was a weird kind of ickiness on his comments. Ugh.

The room was not what we expected. It was clean, no complaints on hygiene, but it was dated, with horrible furnishings and some things which were mind boggling, like for example the nice combination of a small table, an empty mini fridge and a small TV set on top of it (!). The TV wouldn't receive more than a couple of channels.

The door would not lock automatically and we had to lock and unlock it whenever we wished to sleep or leave the room. Also, it wasn't a real door! It looked like a balcony door and if someone outside waited long enough then they were bound to see you walking into the windowless bathroom, as you had to literally step next to it to enter. So from the bed to the bathroom required you to be fully dressed. Nice! The unusual door design also meant there was no sound insulation, and we could hear everyone around the hotel.

However, I must be fair and mention the bed, which was divine - one of the best I've slept on. At least now we know where the room refurbishment budget was spent!

When downstairs, we tried ordering coffee with milk and even stressed the words "fresh milk" countless times. Instead of a frape, we got a weird canned milk sugary coffee substance. Yuck.

On checkout, the creepy manager "accidentally" overcharged my visa for an extra night, and then didn't know how to refund. In the end I resigned to receiving the difference in cost in cash, which took ages even if we were in a hurry to check out and catch our flight. He seemed quite upset that we demanded the extra charge back and wasn't so smiley anymore.

Not very representative of Greece hospitality, I'd say!

  • Stayed June 2009, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Karellion Hotel

23 G. Lekka, Loutraki 20300, Greece
Price range (per night):* 94 AUD - 151 AUD

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