We stayed at the Villa Kikadini complex for 5 nights. In summary, the place has huge potential with a beautiful location, great new complex and pool. It is definitely the nicest accomodation on Jambiani Beach and the recent huge investment should mean an even more fantastic place in the future. However, there has been an large influx of new staff, including a new general manager and head chef (only there 3 weeks or so). Therefore, we were plagued with many service issues, including
-our villa (we rented Villa Maroc) still being cleaned as we walked in,
-we were served fish when we ordered chicken (we were served things different than we ordered more than just one)
-we were told we could not have dinner at our villa the first night because they were short staffed. We were served in our villa after that though
- our kitchen and minibar were not being stocked when we arrived. It was finally done whenl we asked,
-They did not have particular food and wine that was initially offered to us
- They arranged a dhow boat tour to see marine life at the wrong time of day for snorkeling
-We were told that a tour should last 2 hours. It actually lasted 2 hours but with another 2 hour drive to get to/from the place, something that we were not told even though we confirmed we would be back in 2 hours!
-breakfast took 2 hours to be served at our villa most days (we know we are in Africa, but 2 hours?)
In additioin, the complex is still under construction. While the major work is done, they are still laying down walkways (the one in front of our villa was done when we were staying there!), putting in landfill around the pool, and need to put up light fixtures, etc. We would not have minded but we did ask before arriving if all their work had been done and they confirmed yes.
We do believe that Francois the general manager will eventually resolve all these issues, but be warned until that happens. WHen he does, this place should be great. And Jambiani is a great beach....beautiful turquoise water, white sand and a great local scene with fisherman and seaweed farmers at low tide. We highly recommend the beach.
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