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Sun Beach Resort Complex: Traveller Reviews

4.0 of 5
Ialyssos Beach, | PO Box 272, Ialyssos 85101, Greece
Hotel amenities
Sun Beach Resort Complex
Ranked #4 of 21 hotels in Ialyssos
4.0 of 5 stars 135 Reviews
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135 reviews from our community

    Trip type
Traveller rating
    46
    53
    25
    8
    3
Date Rating
Central Scotland
2 reviews
3 helpful votes 3 helpful votes
“nice hotel”
4 of 5 stars Reviewed 10 January 2012
3
people found this review helpful

I know this is out of date but it is interesting to read how things have or have not changed for the better since July 2009

having stayed in Ialyassos Rhodes a good number of times, I have been at this hotel compex which is about the best in the area, the staff are helpfull

the wifi is still ridiculously expensive, time and time again this has been complained about as the hotel nearby is about 20 euro for a week ????

beware buying puzzle mags,and packs of noodles etc..

before the recession really took hold it was nearly £8 for the mag and £2 for noodles
take them with you

the resorts animation team are excellent, last time I was there they were short staffed, time before really good, beware of the wasps ( stinging insects worse than wasps in fact at the football pitch behind complex across the road)

it is a pity that that some of the other locals businesses have closed in the past couple of years, as it makes the main drag a bit run down looking

also ask or do bit of prior research as hopefully as there was some decent restaurants locally as you can get ripped off

hope to be back this year

  • Stayed February 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask pamder about Sun Beach Resort Complex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harmony Resorts Rhodes, Public Relations Manager at Sun Beach Resort Complex, responded to this review
8 February 2012
Dear Valued Guest,

Thank you for taking the time to share your experience on Tripadvisor.

We are very happy to read that you perceived our complex to be one of the best in the area and that you have had an enjoyable holiday with us.

Quite a few things have improved in our resort since 2009 including a fine renovation on the Sun Beach Hotel building and the introduction of Superior Rooms and Studios that offer free WiFi amongst other amenities.

Our animation team still attracts high scores from our guests and would like to take this opportunity and thank you for your kind comments. Please kindly note that the hotel commissions an external company to carry out pests and insects extermination well ahead its’ opening and as a consequence the complaints received in regards to this matter are very few and isolated.

Once again thank you for taking the time to bring your feedback to our attention and very much hope to have the pleasure to welcome you again in our resort this year.

Best Regards,
Sun Beach Resort Complex
Customer Services Department
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Sakarya,Turkey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Lively hotel”
5 of 5 stars Reviewed 10 January 2012
2
people found this review helpful

It is a worderful hotel. All staff are very kind and helpful. Animators are funny, exactly volleyball coach (sorry but i can't remember his name but thank you very much for fantastic volleyball hours)we have been there 20th June to 30th June for our honeymoon. There was not most romantic place for honeymoon holiday but ideal for families with their children. Foods are like our foods (F.E: Some foods names are same like mousakka :))We have been an excellent holiday. Only swimming pools were not enough clean and because of this reason we can't swim on the swimming pool. For beach the sea was very wavy and windy if you want to do surfing there is best place for you, but it was not ideal for swimming. It was a really enjoyable holiday for us thanks for everthing.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Arzu_Ismail_Yesil about Sun Beach Resort Complex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harmony Resorts Rhodes, Public Relations Manager at Sun Beach Resort Complex, responded to this review
8 February 2012
Dear Valued Guest,

Thank you for taking the time to review our hotel on Tripadvisor.

We are very happy to read that you have spent an enjoyable honeymoon in our resort and feel very thankful for your kind comments.

It is very regrettable to note your dissatisfaction in regards to our swimming pools and would like to apologize for any inconvenience experienced. Our maintenance team follows strict cleaning procedures, as set by law, on a regular basis and would like to assure you that we have had very few and isolated complains in regards to this issue.

Once again thank you for your review and for choosing to stay at the Sun Beach Resort complex and very much hope to have the pleasure to welcome you once again next summer.

Best Regards,
Sun Beach Resort Complex
Customer Services Department
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Denmark
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“Average”
3 of 5 stars Reviewed 3 November 2011
3
people found this review helpful

Stayed for a week with the family in October 2011 at the Sun Beach. It's an average tourist class hotel, so don’t expect anything more. If you are looking for a great beach then go to the east coast, there is too much wind here and no sand. Also, you got planes flying right over your head and kids screaming 24/7 and the quality of food in the buffet is terrible.
As for the surroundings you can really tell that the money has run out. Has finished buildings and empty sites all around. Not very charming. All restaurants have photos of the food and plastic furniture. Classy…
On the other hand, the rooms were nice and clean and there were activities for the kids. However, the pool was too cold to swim in.

Room Tip: Get a room as far away from the pool as possible and facing the sea
See more room tips
  • Stayed October 2011, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask SweetnessCopenhagen about Sun Beach Resort Complex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harmony Resorts Rhodes, Public Relations Manager at Sun Beach Resort Complex, responded to this review
7 November 2011
Dear Valued Guest,

Thank you for taking the time to bring your feedback to our attention.

We are genuinely sorry to note that you did not enjoy your holiday to Rhodes.

Your date of stay in the hotel was at the very end of season and therefore the livelihood of the area was rather limited. We would like to assure you that this would not have been the case should you visited the area a couple of weeks earlier and believe that this would have had a totally different impact in your holiday experience as a whole.

We are also sorry to note your expressed discontent about the children in the resort and the comments made about the beach, however the hotel’s website does clarify that this is a family resort and provides a very detailed description about the beach in this part of the island and feel sad that this has not been realized prior to your arrival.

On the positive side we are happy to note that you enjoyed the facilities and accommodation offered at the resort and would like to take the opportunity and thank you for the comments made.

We very much hope that you will consider visiting Rhodes again in the future.

Kindest Regards,
Sun Beach Resort Complex
Customer Services Department
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Manchester
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
“A lovely resort in great location.”
4 of 5 stars Reviewed 30 October 2011
2
people found this review helpful

Really enjoyed our week although it was the end of the season and very quiet.
Many restaurants and shops had closed down but the weather was still gorgeous.
Our apartment had a seaview which was wonderful but in the shadow of the sun.
It was well equipped with comfortable beds and a daily maid service.
There were two very large swimming pools with plenty of sunbeds and the hotel was right on the beach.
The local area had lots of shops and restaurants to choose from. We hired a car for the day from the hotel which only cost 30 euros and rove right around the island!
The airport is close by so there is aircraft noise but that did not bother us.
Rhodes Old Town is very picturesque and we manged to cycle there!

Room Tip: The sea view is amazing could see all long the Turkish coast. Could watch cruise ships go in and out...
See more room tips
  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lesley61 about Sun Beach Resort Complex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harmony Resorts Rhodes, Public Relations Manager at Sun Beach Resort Complex, responded to this review
31 October 2011
Dear Valued Guest,

Thank you for sharing your comments about your recent experience at the Sun Beach Resort Complex.

We are delighted to read that you enjoyed your stay with us and very much hope to have the opportunity to welcome you back in our resort in the not so distant future.

Best Regards,
Sun Beach Resort Complex
Customer Services Department
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Toronto
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Better than most in this area”
4 of 5 stars Reviewed 13 October 2011
1
person found this review helpful

We visited Rhodes this October for a vacation and sports competition and booked the sun beach because of the good reviews.

Once we were able to actually find the place, which is difficult at first because non of the streets in the beach area are actually named we were pleased to find the hotel was large with multiple buildings and quite modern by Greek standards.

Our room was a lttle small as we were 2 guys sharing and asked for a 2 bed room but what you get is the typical european 2 twin beds which are only an inch apart. the room was quite small but very clean and well maintained with a nice bathroom with tub with shower and large granite counter.

The hotel has 2 separte bar and cafe areas as well as 2 separate pools and each side of the road which passes through the resort. There was a large breakfast / dinning room on our side which was away from the beach. Breakfast was pretty good but the same every day, we did not do dinner there.

The beach is OK but you need special shoes to swim as this is a round rock ( stone ) beach which is real hard on the feet without the shoes which are sols in the many Supermarkets close by.

Ther are lots of local cafes and restaurants, the Cake Box is recommended for dessert and coffee, but after a while you notice they all have essentially the same menu right down to the pictures, food quality is OK but not gourmey by any means.

  • Stayed October 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Slick58 about Sun Beach Resort Complex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harmony Resorts Rhodes, Public Relations Manager at Sun Beach Resort Complex, responded to this review
15 October 2011
Dear Valued Guest,

Thank you for taking the time to review our hotel on Tripadvisor.

We were delighted to read that you had a nice stay in our hotel and that you found it to be of better quality than most hotels in the area.

Having said that, we felt rather surprised to note that you experienced some difficulty in finding the Sun Beach as it is very popular and any local could have pointed you to the right direction. Street names are not used that much in some resorts in the island as you correctly noted, however the area and hotel name prove in most cases sufficient to find a hotel.

The Sun Beach features many room types of various sizes, all of which are clearly stated in our website and felt sorry to hear that you found your room to be rather small. Our twin rooms’ size is 23 sq. m. (248 sq. ft.) which is in line with industry standards for this hotel’s category. On a positive note we were very pleased to read that apart from the size you had no other issues with the room and that overall you were very satisfied with your choice.

As far as the beach is concerned, we would like to note that it is sandy and partly pebbly in nature with crystal clear waters and light waves, as most of the beaches in the northwestern part of the island, something that is also stated in the hotel’s website in greater detail.

Thank you once again for bringing your feedback to our attention as well as for your kind comments and hope to have the pleasure to welcome you back in our resort should you decide to visit Rhodes again in the future.

Best Regards,
Sun Beach Resort
Customer Services Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Sun Beach Resort Complex

  • Sun Beach Hotel Complex
  • Sun Beach Ialysos
  • Sun Beach Hotel Rhodes
Address: Ialyssos Beach, | PO Box 272, Ialyssos 85101, Greece
Price range (per night):* 74 AUD - 165 AUD

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