I have been reading some of the recent reviews for this Hotel, and would just like to say we have booked to go again for the seventh time. I would agree that the décor is looking tired, but the room sizes are better than most hotels we have stayed in. The fact that you have three restaurants to choose from is extremely good and at no extra charge.The buffet style main restaurant give a very large choice, and the grill section is always busy. The 2 female Chefs have always been very obliging. The girls on reception always seem to be distracted, but are extremely helpful when they get to you.The cleaning staff are extremely efficient, and we have no complaints. We like it.

First room we were given was by an A/C unit outside- complained and we were given top floor sea view rooms and free use of the safe. Travel company also refunded us for the hassle. However the new Rooms were perfect, great A/C, bathroom spotless, everything great- couldnt ask for a better view. Food delicious and varied every night- buffet. Went all inclusive so all drinks and breakfast/lunch/dinner included, all gorgeous. Slightly tired hotel- could see that ten years ago how spectacular it would have been, however everything was still perfect with two pools to choose from. Perfect positioning in Rhodes to see everything.

Certainly not 5 stars! The place is in need of refurbishment. Our room was large with a nice balcony overlooking the pool area, it was, however, tired. We booked with Thomas Cook and my mother celebrated her 70th birthday in Rhodes, but all we got from TC was some birthday wishes in among our paperwork. Poor. I'll also have a whinge about the outdoor pools being salt water - the Mediterranean is a hop skip and a jump away - if I wanted salt water...

The food is OK - buffet style with an option to dine in the Chinese or Italian restaurants. Getting a drink was a mission, as some other reviewers have commented, and not inexpensive. Gyros and chips. Lovely.

The staff were very friendly and I've no complaints whatsoever on that score. Our chambermaid was a mad old bird who greeted us in Greek every morning with insane enthusiasm. Yassoo! She was good company for Mum at times, who struggled with the heat. It can get extremely hot! Every other evening the DJ belted out some old favourites with an accented enthusiasm "Bye bye Miss American Pie...". You get the picture.

The hotel in 2011 catered to half board as well as all inclusive holiday makers (we were half board. We wanted bed and breakfast but this option was not available). I'm not going to rant on about all inclusive versus room only holidays, but bear in mind there are a mixture of guests some of whom like to tease by showing off their "free" ice cold draught beers at 10 in the morning. Schwinehunts!

You will have to pay extra for the in-room safe.... and cart the key around

We have have stayed with Mitsis Hotels all over the Greek Islands and have, to date, never been disappointed. We decided to spend my husbands 60th birthday at the Grand and what a great decision!!

The manager, Mr Petrakis, and all his staff went out of their way to make sure that our holiday was a memorable one. Our room, as requested, had an amazing sea view. It was comfortable and like the rest of the hotel, spotlessly clean. (a trait shared by all mitsis hotels)

The food was excellent, varied and plentiful - even at the end of service empty dishes were promptly replaced.

The all-inclusive bar offered a very good standard of drinks with a wide choice. Hello to Efi and Panayotis x 3 lol. The pianist who played in bar each night was entertaining and created a great ambiance.

Will return next year x