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Panorama Hotel: Traveller Reviews

2.0 of 5
Petra 81109, Greece
Hotel amenities
Panorama Hotel
Ranked #3 of 12 hotels in Petra
4.0 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    7
    11
    2
    1
    0
Date Rating
London
1 review
2 helpful votes 2 helpful votes
“The problem is not the hotel, it is the unbelieveably rude management”
2 of 5 stars Reviewed 2 February 2011
2
people found this review helpful

I read extensive Trip Advisor reviews before booking this hotel and chose it because, although mixed, it had better reviews than the other hotels in Petra that still availability at this time. We also travelled with a respected British travel agency to ensure that we were well covered. The extremely steep hill on which the chalet-style accommodation blocks of this 'hotel' are located had been a point of complaint for many Trip Advisor reviewers, and when we arrived we could see that this was no exaggeration. The hill was roughly as 1 in 3 gradient so that it was more like scaling a mountain than a hill! The fact that the extremely surly management refused to help guests drag their heavy suitcases up it made this even worse. Yet we felt it may be worth this initial ordeal for the much-praised views. We were shown to a rather shoddy-looking room near at the top of the slope in which the air-conditoning unit, (for which we had paid a very high extra charge) was not working. The unbelieveably rude and patronising 'manager' (one of two brothers who help run the place with their parents, the other brother being the nice one) refused to believe that the aircon was broken, and treated both us, and the other guests who complained, with contempt, clearly assuming all tourists to be vastly intellectually inferior to himself! It took numerous trips up and down the mountainous 'hill' to try and persuade the aggressive management to come and witness the fact that the aircon unit WAS actually broken and we weren't simply too moronic to operate it! After a mighty battle, we were moved to a room with working aircon, but later discovered, from another, observant guest, that the management were deliberately setting the aircon unit temperatures at a high level and forbidding (!) guests to alter the settings on the remotes, in order to ensure that the units only started cooling the rooms when they reached temperatures above 20-25 degrees celcius, in order to save them the electricity costs! Naturally, the whole reason that British tourists pay for airconditioning when they travel is that they want to sleep in cool rooms, cool meaning BELOW 20 degrees, for those of us whose bodies are acclimatised to temperatures that the Greeks obviously consider to be unreasonably arctic! Um, surely if you run a hotel that caters to guests from cooler climates who have PAID EXTRA to recreate this in their rooms then you shouldn't attempt to bully them when they complain that you are tyrannically attempting to prevent them from accessing this! Unbelievable. Basil Faulty had nothing on this guy! His rudeness and childish tantrums were Oscar-worthy! But yes, the views are nice!!!!!!

  • Stayed September 2010
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faversham, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
33 helpful votes 33 helpful votes
“Avery reasonable Hotel for the price”
4 of 5 stars Reviewed 21 October 2010
2
people found this review helpful

The Panorama was basically very good value for money. My wife &I stayed from the 30th sept to 14th oct .The hotel menue was a bit restricted on our 2nd week,there was only 3 couples in total staying at the hotel.The rooms were very good ,except for the 3Euro a day charge for the fridge,a bit steep I thought .The area of Petra is very interesting ,and the sunsets are quite spectacular.
There are numourous bars restaurants within a 10 minute walk from the hotel,which in my veiw are good value for money.
For what we paid it was a very good holiday.

  • Stayed September 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brentwood, Essex
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed 18 August 2010
1
person found this review helpful

This is a great hotel with excellent friendly staff.
Rooms were clean and spacious.
Pool was clean, inviting and had loads of sunbeds with plenty of shade.
Beach is just a couple of minutes walk away.
Town has some good restaurants and is not too busy.
Bar does the best Mojitos in town.

We would definately think about visiting again.

  • Stayed July 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lichfield, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“a wonderful unspoilt island....where you can experience the real Greece.”
4 of 5 stars Reviewed 14 August 2010
2
people found this review helpful

The arrival at Mitilini airport was amazing within half an hour of landing we had vacated the plane, collected our bags and were on our way to our hotel. We collected our car from bestcar which was also very efficient. Mitlilini is a nightmare to drive through and there are very few sign posts so be careful we got lost in the little back streets so make sure if your driving you print off some directions. It takes about 1 hour and 15 minutes to get to the hotel.
The Panorama hotel is sat on a hillside, for the best view request a room at the top! Its quite a trek up the hill but its worth it. The view over the bay is amazing both day and night. The hotel rooms are fairly large and very very clean, in fact the whole hotel is kept immaculate. The rooms were cleaned everyday except Sunday and the towels and beds were changed every other day. The fridge in the room costs 3 euros a day and the air conditioning costs 5 euros a day so about £100 for both if you stay for two weeks. You cannot pay with any cards at the hotel all payments are to be cash but there are 5 cash machines in Petra so its not a problem. If you need to call home we actually found that mobile calls (we are on orange) worked out the cheapest. The payphones only take cards which can only be bought at the post office which closes at 2pm and cost 4 euros. They don't last very long about 8 minutes!! and a lot less during the day.
If you like to read don't worry about using your baggage allowance with books the hotel has a vast selection to suit all tastes that you can borrow.
Breakfast at the hotel was very basic and was exactly the same every single day! It really did get a bit samey in fact it became a bit of a standing joke with us. We were disappointed that breakfast could only be eaten inside and also finished at 9.30. If fact if you stay half board you have to have your meals inside, you can only eat outside if you have the a la carte. We only ate at the hotel once, after reading the reviews we attended the bbq...it was very very low key and really no choice at all, there was no greek dancing after either....we did not go the next week! The hotel had no entertainment of an evening and was very quite, but with Petra and Molyvos only just down the road it did not matter.
The beach at Petra is lovely there is always somewhere to go if you want peace and quite. We used the beach at the bottom of the road by the hotel. The Coco Taverna opposite was excellent 'free beds wth consumption'! They set up an open bill and bought drinks, lunch snacks to you and you just paid at the end of the day....lovely. The sand here is slightly courser but we found that was ok as it didn't stick to you quite so much. The sea was a little stoney when you first got in but went to lovely soft sand a little way out.
Petra is a charming Greek holiday resort with lots of little cobbled streets too narrow for cars. There are lots of tavernas to eat at along the front but we found if you walk around the cobbled streets you come across some lovely places out of the way. There are no British type pubs or cafes selling English food just lots of traditional foods. You could easily stay here for two weeks and not eat in the same taverna twice. On average a two course meal with wine cost about 35 euros.
Above Petra is a tiny mountain village called Petri where you will find the Achilles Well Taverna....it was by far the best food we had....although all of the meals we had were good. The owners are lovely so warm and friendly, we ate here for our wedding anniversary and they saved us a table gave us wine and made the evening very special.
Molyvos is the next town and is well worth a visit, it has so many different areas to explore and is still going strong well after midnight, but the resort is very low key and there are definitely no lager louts!!! We loved the harbour square the atmosphere was amazing.
We visited the petrified forest it was interesting but we also did the museum at Sigri I think one or the other useless you really do love looking at tree stumps!
We loved Skala Erriosos the beach was very long, and in the evening the tavernas came alive there were lots of places to eat and drink and enjoy the ambience.
All in all we fell in love with Lesvos, it was the perfect place to go if you want to relax and enjoy a real traditional Greek holiday. We will definitely be going back and just pray that the developers leave it alone!!!

  • Stayed August 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
King's Lynn
1 review
3 helpful votes 3 helpful votes
“Wonderful location and views”
4 of 5 stars Reviewed 14 August 2010
3
people found this review helpful

We have just returned from the Panorama having booked it as a late deal ( 1 week before we travelled). I was slightly anxious as there were not many reviews and the photographs in the Thomson brochure did not make the pool area look enticing like other pools. We subsequently discovered these photos are out of date.
We were extremely pleased on our arrival to find a fantastic family run hotel in a quiet location surrounded not by concrete hotels but open fields, mountains, flowers and a few sheep in the next field.
The hotel reception is large with sofas and a large television and indoor bar area. Breakfast was very substantial including melon, fresh crusty bread, ham, cheese, boiled eggs, greek yoghurt, honey, dried fruit, cake, fruit juices and tea or coffee.
The bedrooms are set in the mountain side and so are all on different levels. We were on level four which had a wonderful large terrace and fantastic views over to Petra and the ancient church. It also had a sea view and mountains to the left.
The bedroom was spotlessly clean with crisp white linen and large modern wardrobes. The bathroom was spacious with a shower with a curtain (this did have a tendency to cling to you whilst having a shower but was very clean!)
Be aware though that if you request a view you have to pay for it by walking up the very steep concrete path and in 35 degrees it was hard work!
The pool area was spotless and there were plenty of sun loungers (free of charge), there was never a day when they were all taken.
The terrace served light snacks all day and the waitress was very entertaining.
We paid extra for a fridge 3 euros a day and air conditioning 5 euros a day.
Petra town square was about a 20 mintue stroll (slow pace as it was too hot to rush!)
Petra beach was a 5 minute walk but a little disappointing as it was not a golden sand but a fine grey sand and it was next to the main road into Petra.
Overall the Panorama was very friendly, clean and quiet hotel that we would thoroughly recommend for a truly relaxing week by the pool.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Panorama Hotel

Petra 81109, Greece
Price range (per night):* 60 AUD - 158 AUD

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