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Porto Platanias Beach Resort and Spa

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Room & Suite (106)
Dining (84)

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About

#21 of 64 hotels in Platanias
Location
Cleanliness
Service
Value

Welcome to Porto Platanias Beach Resort & Spa, your Platanias “home away from home.” Porto Platanias Beach Resort & Spa aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

You’ll enjoy relaxing rooms that offer a flat screen TV, a refrigerator, and air conditioning, and you can stay connected during your stay as Porto Platanias Beach Resort & Spa offers guests free wifi.

The hotel features room service and a concierge. Plus, Porto Platanias Beach Resort & Spa offers a pool and a poolside bar, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

Platanias has plenty of cafes. So when you’re here, be sure to check out popular spots like Cafe Cafe Cocktail & Gin Bar, New Planet Cafe, and Loco, which are serving up some great dishes.

If you’re looking for things to do, you can check out War Shelter of Platanias (0.3 mi), which is a popular attraction amongst tourists, and it is within walking distance.

Porto Platanias Beach Resort & Spa puts the best of Platanias at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Entertainment staff
Children Activities (Kid / Family Friendly)
Wifi
Adult pool
Indoor pool
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Table tennis
Kids club
Kids' outdoor play equipment
Airport transportation
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Concierge
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Kitchenette
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family
Modern
Languages Spoken
English, Greek

Location

Platanias, Crete 73014 Greece
Name/address in local language
Porto Platanias Beach Resort and Spa
1,484Review99Q+A100Room tips

Reviews
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Mari K wrote a review Oct 2023
2 contributions
Very nice hotel! Beautiful sandy beach nearby. The whole service was so amazing. Good food and clean rooms. Fantastic! The evening shift at the pool bar made our experience so much more fun. Special regards to Panagiotis and Thanasis :) from the Lobster and her family
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Σοφία Καπάκη, Υπεύθυνος at Porto Platanias Beach Resort and Spa
Responded 26 Oct 2023
Dear Dreamer68559888008 , Greetings from sunny Crete! Thank you very much for your excellent review, following your recent stay at Porto Platanias Beach Resort & Spa! We are very pleased to know you had such a relaxing time, while staying with us, during your holidays in Chania. Rest assure that we shared your comment with our team. We sincerely hope your travels will bring you back to our island is soon future and you will choose to stay at Porto Platanias in Chania, once again. Warm regards, Anne Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nils W wrote a review Oct 2023
1 contribution
Unfortunately I have nothing to compare it against so my review might not be accurate... So... Dim the light if possible in the buffe restaurant Find a way to reduce the hurricane wind in the a/c Add Chromecast capabilities to each room Cudos to the staff who tried to activate us every day (dart, tabletennis, gym in the pool) Food (all inclusive) could be more diversed. Same food every day. Pros & Cons with all inclusive... Many restaurants close to the hotel
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Annoying that guests reserve sunchairs with towels. Hotel administration give threat to remove...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Σοφία Καπάκη, Υπεύθυνος at Porto Platanias Beach Resort and Spa
Responded 23 Oct 2023
Dear 77nilsw, On behalf of the entire Porto Platanias team we would like to thank you for sharing your honest feedback, following your recent stay in our premises. Feedback is paramount for us to see what we are doing right and what points may need improvement, as we are always seeking for the best possible services for our esteemed guests. Your comment is well noted and we will gratefully take it into account for the future. We wish to have the opportunity to welcome you again in a near future in order to offer you a new, unique experience of Cretan hospitality. Kind Regards, Anne Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael_Falch wrote a review Oct 2023
Aarhus, Denmark60 contributions28 helpful votes
Stayed here for a week with Primotours Denmark. Extremely friendly and accommodating staff - in fact too accommodating. Despite clear sign stating that towels on unoccupied sunbeds will not be tolerated, and will be removed hotel staff - nothing happens! It seems the lemming effect that once raged France, Spain and Italy has now migrated to Crete. When asking at the reception why they don’t engage as spelled out, they claim that guest furiously turns up at the reception or turn to their by travel agent, who then reteriate on behalf of angry clients - hence the personnel is not to interfere! NB I read in a similar reflect from another guest a week after our stay - where you reply ‘wish you had told us and we would have dealt with it! This is apparently not true. After 3 glorious days of bright sun, we were unfortunately hit by showers, that left many of the hotel guests with wet towers for the rest of the day - to my great amusement. LOL. Cretans - deal with this tendency sooner rather than later. That said, brilliant restaurant and service at the beach!
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Σοφία Καπάκη, Υπεύθυνος at Porto Platanias Beach Resort and Spa
Responded 21 Oct 2023
Dear Michael, Greetings from sunny Crete! Thank you for your kind and honest review, following your recent stay in Porto Platanias Beach Resort & Spa. On behalf of the whole team we would love to thank you for your nice words regarding our staff. It is a real pleasure to read comments as positive as yours, and rest assured that we will share them with all our staff! We are truly disappointed reading about your experience with the sunbeds. Please be assured that your comment has been shared with the management of the hotel and we will gratefully take it into account for the future improvements. We thank you once again for your kind feedback and we would be happy to welcome you back in a near future! We wish you the best. Warm regards, Anne Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa wrote a review Sept 2023
Iceland2 contributions4 helpful votes
Absolutely rubbish hotel, we are currently staying in this hotel and we experienced unexpected racism from the bar staff, never have we ever been subjected to this type of racism, worst of all management did nothing about it and did not even bother to ask and help us, we are all hotel managers in London and this is nowhere near a 5 star hotel as advertised, this is not even a 2 star hotel if i could give 0 stars i would, all staff are miserable and are not interested in helping at all, we spoke to guest relations who do not refer us to management and that person seemed disinterested in helping even though we were clearly upset by this, by law they are supposed to give us management information but that also did not happen, i want my full refund as i will be demanding my refund as we are visibly upset with this encounte, DO NOT STAY IN THIS HOTEL poor customer service poor management, i do not feel valued as a guest and do not feel safe, i have not left my room as i do not want to be insulted and subjected to more racism, we want to leave and we are staying here until Monday
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: Do not stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Elaine J wrote a review Sept 2023
Torquay, United Kingdom47 contributions32 helpful votes
Stayed at this hotel for one week and to be honest that was enough. When myself and my husband arrived in our room, crack in bathroom sink, broken toilet seat. My husband put clothes on shelf in wardrobe went to wear something off the shelf and clothing was thick with dust. No tea or coffee making facilities in room. The food in the restaurant was luke warm, we was heating food in the microwave in food area. There is a sign saying do not leave towels on sunbeds , and says staff will remove them, that's not true never a sunbed free people putting towels down at 6.45am in the morning. I complained to management they put coffee machine and kettle in room but had to go to bar by one of the pools to get milk etc. In restaurant chip in glass and also in mug . Probably sounds like I'm being extremely picky, but have never experienced this in a 5*. On a good note location good, beautiful views. But definitely not 5*
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Get up real early if you want a sunbed. Food not hot enough.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Σοφία Καπάκη, Υπεύθυνος at Porto Platanias Beach Resort and Spa
Responded 5 Oct 2023
Dear ElaineJ877, We would like to thank you for your review & the time dedicated to express your recent stay to our premises. However, since you are highlighting some specific topics which made you feel unsatisfied, allow us to inform you that as soon as you reported us the issues you had faced, action was taken and the things mentioned were resolved in no time. Please kindly note that the room you had booked does not include kitchenette and the kettle and coffee maker are provided in your room upon request. We regret reading that this disappointed you, although we responded to your request immediately and arranged the tea and coffee facilities in your room immediately. Furthermore, we would like to point our that our room service is available in order to not need to go until the bar by yourself. Moreover, allow us to inform you that reserving sunbeds with towel is against our hotel policy. Our staff members remove daily towels left without no-one using the sunbed. To conclude our reply, we want thank you for your honest feedback. A constructive criticism is always welcomed since we are seeking for the best possible provisions and we are always willing to make improvements. And of course, we wish to have the opportunity to welcoming you back again in a near future, experiencing the unique Cretan hospitality. Kind Regards, Anne Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Meander05224228178 wrote a review Sept 2023
1 contribution
+1
in every respect, this hotel is the best choice in Platanias! An extremely tasteful, clean hotel. There was a nice, helpful, punctual lady at the reception. The restaurant has a delicious selection of dishes. and in the bar next to the pool we got extra delicious cocktails. I would like to highlight Mr. Panos in the bar who is always very attentive, kind to all guests and makes great cocktails!!! thank you for the very warm hospitality. We will be back soon! Zsolt and Margit
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Σοφία Καπάκη, Υπεύθυνος at Porto Platanias Beach Resort and Spa
Responded 5 Oct 2023
Our dearest Meander05224228178, We are deeply honored with your kind review & your positive feedback. Our priority is to provide our esteemed guests with an exceptional service and memorable holidays and your lovely comment is a prove that our mission is well achieved! Welcoming you back will be a pleasure for all of us. Warmest regards, Anne Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Annemarie A wrote a review Sept 2023
Toronto, Canada3 contributions
Where do I start! We stay at the Luxury Selection and were very impressed with our room that was split level with a staircase leading to the bathroom. The breakfast which was included was divine - not to mention the spectacular view of the sea. Maria at guest service was a sweetheart with resect to booking excursions and assisting us with additional requests that made our stay memorable!
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: The location of this resort is close to restaurants, shops, transportation and of course the sea!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Σοφία Καπάκη, Υπεύθυνος at Porto Platanias Beach Resort and Spa
Responded 13 Sept 2023
Dear U686BLannemariea, We would like to warmly thank you for choosing Porto Platanias Luxury Selection for your recent holidays and for sharing such a great feedback with us. Our whole team is working hard in order to provide our estimated guests with a memorable stay and this feedback proves that we have succeeded with it! We appreciate your kind words towards our varied and delicious breakfast and especially towards our lovely Maria who is indeed engaging and always willing to assist you with needed requests and questions you might have. We will gratefully share your comment with her! Once again, thank you for your stay. We wish to welcome you back soon to our hotel! Best Regards, Anne Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Culture24220826085 wrote a review Aug 2023
Galway, Ireland2 contributions3 helpful votes
Overpriced, should be 3 star at best,two single beds stuck together,telly and remote rubbish,smell of sewage from toilet .stayed in nicer 1 star ⭐,I stole a bathrobe just to make it feel I wasn't getting totally robbed.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Many nicer hotels in vacinity
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Σοφία Καπάκη, Υπεύθυνος at Porto Platanias Beach Resort and Spa
Responded 2 Sept 2023
Dear Culture24220826085, Please be informed that the fact that you personally did not enjoy your stay in our hotel does not give you the right to steal. Our team is always at your disposal finding you solutions and doing their absolute best in order to provide you the best possible experience but unfortunately, you chose another way to deal with your dissatisfaction. This is only not acceptable but also illegal and needed legal actions will be taken. A guest stealing from the hotel is obligated to be charged accordingly. Also, a kind note for the future – please remember that writing an anonymous comment behind a nickname on the internet does not mean that your identity cannot be discovered. Kind Regards, Anne Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katie A wrote a review Aug 2023
Swindon, United Kingdom9 contributions1 helpful vote
+1
Me and my partner recently stayed at Porto Platanias and had a lovely time. We checked in late and really wasn’t very happy with our room, looking out to a wall and really not well decorated or furnished, I wouldn’t even say it came across as a 2* which was extremely disappointing, but the next morning we were moved across the road to the ‘village’ resort and had a much nicer room (still wouldn’t class as 4/5* but a massive improvement) even had a kitchenette. We were assured that although we were staying in across the road we could still used all facilities in the resort & spa The hotel is large, lots of rooms and 5 pools! Definitely not enough sun loungers for everyone but we always managed to get one if we got up early. We were half board - breakfast and dinner was always lovely, a lot to choose from, well presented and staff were very friendly. Most nights they were confused to why we were eating there as we were from the ‘village’ hotel but as we book and paid for that hotel that’s where we chose to eat. Would have been nice for reception to give them to heads up so we didn’t have to explain everyday. I must say the restaurant here compared to the village hotel was a lot nicer. Sea view, table linen ect. Would have been nice to be able to order a glass of wine rather than a small bottle but this isn’t offered to half board only all inclusive. George in the cocktail bar was very friendly, so attentive and clearly takes pride is his job. One of the nicest people I have met, Also makes a fab cocktail so make sure you give him a visit! Overall we had a lovely stay and would go back if we were staying in the area again, also a lot to do outside the hotel, shops, bars and restaurants, you’re spoilt for choice!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Σοφία Καπάκη, Υπεύθυνος at Porto Platanias Beach Resort and Spa
Responded 27 Aug 2023
Dear Katieapp, Thank you very much for choosing our hotel for your recent stay and for taking the time to share this feedback with us. We are disappointed that the first room you received did not live up to your expectations, however we are very happy that you were happy with the other room at Porto Platanias Village Resort. You may still of course use the facilities of the Beach Resort where there are five swimming pools, spa, bars and entertainment. When it comes to the meals, we are happy that you enjoyed our various breakfast and dinner, although we are sorry and sincerely apologize for any inconvenience at the entrance. Your comment for our barman George is so sweet and heartwarming and we will gratefully share it with him. This is much appreciated! Thank you again for your feedback - we are delighted that your stay was overall enjoyable and we appreciate your constructive feedback in order to make improvements in the future. You are always welcome to stay with us again and we hope we will see you soon! Best Regards, Anne Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kt wrote a review Aug 2023
Banstead, United Kingdom4 contributions
+1
We are currently on holiday at porto platanias beach resort & spa and its amazing I would say 5* all the way We did experience a little mix up with our room but it was sorted straight away and we was made sure we was happy. We have a maisonette which looks over one of the 5 pools and its lovely clean and spacious. Only negative would be that it would be nice if all rooms had a small kitchette as we are only B & B. But we requested a kettle which was delivered to our room immediately. There is a fridge which is perfect to have. We have had no trouble getting sunbeds. Yes you may have to get up a little early if you want a certain spot but we came down from breakfasr at 9.30 and there was still plenty to choose from! There are 5 pools so lots of choice! Breakfast lovely so much choice, bit strange having to take food and hot drinks upstairs as food on level below but its not a huge problem just if you have little ones it would not be ideal. Beach is beautiful. There more sunbeds for the hotel but i would advise going before lunch as does get busy. You can order food/drinks from any sunbed which is a lovely service. You can use any of the other hotels one has a small aqua park which is an extra cost, we have not visited yet but we do intend to. It will €40 for the four of us. Not much activities as stated nothing yesterday which we was hoping for. There is a great app with all info on about the hotel. Hoping activities today/tonight Spa & Gym really nice clean and modern all you need. Right on top of main town lovely beach restaurants highly recommend Theros. Overall so far a fab stay and only 2 days into our 10days! friendly staff clean and welcoming. Please Ignore all the negative review does not match to our experiences at all Happy holidays
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: 7.30-8.30 if you want a certain sunbed Request kettle / coffee maker for room Restaurants along...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Σοφία Καπάκη, Υπεύθυνος at Porto Platanias Beach Resort and Spa
Responded 10 Aug 2023
Dear Cruiser36216695527, Thank you for choosing our hotel for your stay and for taking the time to share with us such a lovely feedback. We are very happy that we have accomplished to fulfill your expectations of an enjoyable and relaxing vacation, as it is what we are seeking for! We are sorry if there was any mixup upon arrival and we sincerely apologize for any inconvenience. We appreciate your feedback regarding the sunbeds, as well as the various breakfast, beautiful location and our welcoming service. It means a lot to us! Enjoy the rest of your stay!! Best Regards, Anne Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$236 - AU$416 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
porto platanias beach hotel platanias, porto beach
FORMERLY KNOWN AS
Porto Platanias Hotels & Resorts
LOCATION
GreeceCreteChania PrefecturePlatanias
NUMBER OF ROOMS
322
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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PORTO PLATANIAS BEACH RESORT AND SPA (AU$232): 2024 Prices & Reviews (Greece) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Porto Platanias Beach Resort and Spa
Which popular attractions are close to Porto Platanias Beach Resort and Spa?
Nearby attractions include War Shelter of Platanias (0.4 km), Platania Beach (0.4 km), and Dielefsis Scandinavian Dj Bar (0.2 km).
What are some of the property amenities at Porto Platanias Beach Resort and Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Porto Platanias Beach Resort and Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Porto Platanias Beach Resort and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Porto Platanias Beach Resort and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Porto Platanias Beach Resort and Spa?
Conveniently located restaurants include Socrates, Agioklima Restaurant, and Sta Karvouna.
Are there opportunities to exercise at Porto Platanias Beach Resort and Spa?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Porto Platanias Beach Resort and Spa have airport transportation?
Yes, Porto Platanias Beach Resort and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Porto Platanias Beach Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Porto Platanias Beach Resort and Spa offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Porto Platanias Beach Resort and Spa?
The staff speaks multiple languages, including English and Greek.