Where to start at this truly horrible hotel. The rooms are standard in size, standard beds. The most disgustingly filthy carpets you could expect (and I had two rooms). The bathrooms were moldy and dirty. I can not explain the filth here really. I have spent two full weeks at this hotel and during that time, my room was cleaned twice. I had to ask for my own towels repeatedly. During the second week, my room was never cleaned once.
The service was just random. There seemed to be 2 people who actually had a clue as to what to do. Checking in and checking out were difficult. Buying internet was a process and required me to come back twice. It was really bad. The food in the restaurant was decent. Breakfast was not worth the 16 Euro price tag but it was okay.
This hotel is no where near Heidelberg, but it does have the train about a block walk away. I would recommend a car if you have to stay here.
Do yourself a favor and find somewhere else. I was not impressed or even mildly pleased.
- Nh Hirschberg Heidelberg
