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The Fajardo Inn: Traveller Reviews

3.0 of 5
Parcelas Beltran #52, Fajardo 00740, Puerto Rico
Hotel amenities
The Fajardo Inn
Ranked #3 of 3 hotels in Fajardo
3.5 of 5 stars 374 Reviews
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374 reviews from our community

What travellers say about this hotel
  • Very nice(12)
  • El Yunque(6)
  • Star Fish(5)
  • Blue iguana(5)
  • San Juan(5)
  • Good food(4)
  • Rental car(4)
  • Friendly and helpful(3)
  • Luquillo beach(3)
Traveller rating
    108
    130
    71
    38
    27
Only show reviews for Family (80) | Couples (117) | Business (19)
Date Rating
Schuylkill Haven, PA
Top Contributor
52 reviews 52 reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
“Hidden Gem”
5 of 5 stars Reviewed 2 February 2012

We were looking for a hotel near the Bioluminess Bay. The Hotel was off the beaten path but totally worth it. The Staff was very helpful and the room was beautiful. There are 2 pools on the grounds and a mini golf course. Also they don't charge for parking like some hotels. If you did any research at all on the hotel you would realize there is nothing to do in this area other than the bay or ferry. So when people complain about nothing to do, it is true but it is the area not the hotel.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask millie516 about The Fajardo Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FIPR, General Manager at The Fajardo Inn, responded to this review
5 February 2012
Thank you so much for taking the time to share your experience at our hotel. It is a great pleasure for us to read that you had the opportunity to enjoy your time with us. We take a lot of pride in our staff and are hard at work to continue improving our product for the comfort and enjoyment of our guests. We look forward to welcoming you back next time your travels bring you to Fajardo. Hope to see you soon…
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Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Would not stay here again”
2 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

The reason I am rating "poor" and not "terrible" is because our room and the pools were clean. Otherwise there is nothing good to say about the Fajardo Inn nor is there anything to do at the Fajardo Inn.

Checked in without event. The room assigned us was in the very very back of the resort and accessible by car - we did not have one which they knew as they arranged our transportation from the airport - or multiple hallways, walkways and staircases. We lugged our 3 suitcases ourselves as there is no one employed to do so. Interesting was the woman sitting on the 2nd stairway from last smoking marijuana......

Two pools - you are given a voucher for pool towels one per person. If you do not return the towels for the voucher at the end of your stay you are charged $25 per towel. The term "towel" is used loosely here - the towels are threadbare bath size towels that are useless when laid on a pool chair. The Fajardo Inn website brags of great pools with a pool bar - yes, there is a pool bar there THAT IS NOT OPEN. The day we got our towels there were signs at both pools blocking entry saying "pool closed". We asked - the woman that gave us our towels said they just hadn't gotten around to moving the signs yet and asked us to please move the signs when we went to the pool.

Two restaurants - we ate breakfast both mornings, ok food, slow service. Ate at the the bar for lunch and dinner both nights, ok food, ok service.

The Fajardo Inn isn't really close to anything and we did get to relax if nothing else. There is nothing to do at the Fajardo Inn and honestly I don't think they really care if you stay or not.

  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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FIPR, General Manager at The Fajardo Inn, responded to this review
5 February 2012
On behalf of the Fajardo Inn, I would like to first of all thank you for sharing this review with the viewers and also would like to apologize for the inconveniences that you went through during your stay. We take comments like yours in a very serious way as it helps us know where to improve. I will share this feedback with the management team. Please rest assured that we will take immediate action to fix any breakdown at our property to prevent any of your discomfort from happening in the future. Once again thank you for your comment as we do care about the comfort of our guests.
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Liberty Township, Pennsylvania, United States
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Beautiful Place”
5 of 5 stars Reviewed 1 February 2012

Stayed one night, 1/23/12 t0 1/24/12. Views from Inn swere awesome. Beautiful, clean comfortable place. Staff was very friendly & accommodating. Ordered a late supper from one of their restaurants the Blue Iguana Mexican Grill & Bar. Food was Tex-Mex/Mexican and was very good. Their other restaurant the Starfish, which serves P.R. fare was closed when we were there. Would stay there again. The Inn was close to the El Yungue Rainforest & the Laguna Grande (Bioluminiscent Bay). These two places were the reason we traveled from Guayanilla to Fajardo.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ce S about The Fajardo Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FIPR, General Manager at The Fajardo Inn, responded to this review
5 February 2012
Thank you for sharing your experience with us. It was a pleasure having you as our guest. We certainly work hard to keep our standards. We take pride of our staff and work very hard to maintain our property in the best way possible for the enjoyment of our guests since our clients are our priority. There are many other attractions in the area for the next time you visit. We hope to be able to have you as our guest in a near future.
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Greenport, New York
1 review
2 helpful votes 2 helpful votes
“Vacation”
1 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

Worst place ever visited.Upon ariving we walked around to check the place out. It offered nothing. They have a no refund policy for this reason. Go anywhere else.

Room Tip: Go somewhere else
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Stayed January 2012, travelled with family
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Ask StoneyK about The Fajardo Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FIPR, General Manager at The Fajardo Inn, responded to this review
5 February 2012
Thank you for sharing your comment with us. I will like to received more information about your stay. If you have a chance please send it to reservations@fajardoinn.com. Looking forward to hear from you...
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Portland, Maine
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Fajardo Inn”
4 of 5 stars Reviewed 19 January 2012

Convienient location for around eastern PR. Close to the rainforest and travel to Vieques. The hotel staff was friendly and helpful. The pool was fun though I never say the swim up pool bar open. The 3 Q bed room was huge.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask wisess about The Fajardo Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FIPR, General Manager at The Fajardo Inn, responded to this review
5 February 2012
Thank you for your review. Our rooms are a bit bigger than the normal standard of hotel rooms, and the triple room it is in fact one of the biggest one we have. Hope to see you soon...
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Additional Information about The Fajardo Inn

  • Fajardo Inn
  • Fajardo Puerto Rico
  • Fajardo Hotel Puerto Rico
  • Fajardo Inn Puerto Rico
  • Fajardo Hotel
Address: Parcelas Beltran #52, Fajardo 00740, Puerto Rico
Price range (per night):* 104 AUD - 197 AUD

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